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Shoppers Will Spend Nearly 17% More Online This Holiday Season  Oct 11, 2012 10:09 PM By Jim Tierney

Online shoppers in the U.S. will spend $54.47 billion this holiday season

Urban Outfitters Fully Loaded for Mobile POS  Oct 11, 2012 1:09 AM By Jim Tierney

Fully loaded in-store mobile POS technology might be the wave of the future, but for Urban Outfitters, the future is now. The traditional cash register is a thing of the past.

Online Sales Tax Will Create Ecommerce Chaos  Oct 09, 2012 12:56 AM By Jim Tierney

Steve DelBianco, executive director of NetChoice, said there is “big momentum” for federal legislation that would allow states to require online retailers to collect sales tax

September Sales Yield Optimism for Holiday Season  Oct 04, 2012 10:55 PM By Jim Tierney

Although it was a bit of a mixed bag for retailers after September sales figures were released today, analysts maintain the overall sales growth in September is an encouraging sign as the holiday season beckons.

Brands Need to Reduce Operations Friction  Oct 04, 2012 10:50 PM By Jim Tierney

Reducing friction, which can lead to customer risk, cost time, aggravation, complaints, and negative word of mouth, is imperative for brands today. Find out how to reduce any potential operations friction.

How to Deliver Relevance on Facebook  Oct 04, 2012 10:19 PM By Jim Tierney

Delivering relevance on Facebook keeps consumers following your brand. Learn how your brand can do on Facebook to engage customers more effectively and maintain relevance.

NRF: Holiday Sales Will Rise 4.1%  Oct 03, 2012 3:45 AM By Jim Tierney

Despite political and fiscal uncertainties, the National Retail Federation predicts holiday sales this year will rise 4.1%, to $586.1 billion.

No Offense: Brands Need to Embrace the “Unpopular”  Sep 20, 2012 4:12 PM By Jim Tierney

Erika Napoletano, whose titles with consultancy RHW Media include author, blogger and Head Redhead, pulls no punches when it comes to embracing unpopular

What Are the Best Incentive Tips to Motivate Your Seasonal Employees?  Sep 19, 2012 2:15 AM By Jim Tierney

What sort of incentives can merchants offer to motivate seasonal employees? Here are some incentive tips to consider offered by members of Multichannel Merchant’s Operations & Fulfillment LinkedIn page.

Cycle Counting Can Help Inventory Management  Sep 15, 2012 1:26 AM By Jim Tierney

Anne Embrey, vice president of fulfillment operations for Replacements Ltd., said her company maintains too much aged inventory with about 4% of orders being categorized as ‘problem’ orders. Embrey wants to know how to reduce that percentage. So we asked some industry experts for their opinions and the resounding answer was cycle counting.

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