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Frederick’s of Hollywood Revamps Image with Harriett Brand  Sep 13, 2012 12:21 AM By Jim Tierney

Tracy McCourt, vice president of marketing and digital commerce for legendary lingerie and apparel merchant Frederick’s of Hollywood, said the 66-year-old company wanted to revamp its image. Enter the new Harriett brand, which launched Sept. 4.

Memo to Employers: Empower Your Employees  Sep 11, 2012 1:42 AM By Jim Tierney

Employers must empower their employees to reap excellent customer satisfaction, according to an employee engagement study conducted by Maritz Research.

Net Income Up 23% in Second Quarter at Chico’s  Aug 23, 2012 8:44 PM By Jim Tierney

Women’s apparel merchant Chico’s FAS enjoyed a profitable second quarter as its net income soared 23%.

Solid Second Quarter for Williams-Sonoma  Aug 23, 2012 8:23 PM By Jim Tierney

Williams-Sonoma turned in an excellent second quarter performance across the board.

Amazon Launches U.K. Parcel Delivery Program  Aug 21, 2012 2:01 AM By Jim Tierney will soon begin delivery parcels to its U.K. online customers at nearly 5,000 convenience stores through collection network CollectPlus. Amazon began the trial run program a few months ago on a small scale with books and clothing and has now rolled it out nationwide.

Tough Second Quarter for Struggling Sears  Aug 18, 2012 2:19 AM By Jim Tierney

Second-quarter sales for struggling Sears Holdings Corp. dropped 6.6%, to $9.46 billion, down from $10.13 for the same period last year.

What Are Your Warehouse Management System Priorities?  Aug 15, 2012 1:32 AM By Jim Tierney

We asked three operations experts to find out what their priorities are for an effective warehouse management system.

Second Quarter Numbers Grim for J.C. Penney  Aug 14, 2012 3:42 AM By Jim Tierney

J.C. Penney posted a forgettable second quarter, fiscally speaking.

Brentwood Associates Acquires Majority Stake in Soft Surroundings  Aug 14, 2012 1:36 AM By Jim Tierney

Private equity firm Brentwood Associates has acquired a majority stake in apparel merchant Soft Surroundings, which will continue to be managed by CEO Tom Wilcher and company president Robin Sheldon.

Teamwork Helps Fat Brain Toys Open New Distribution Center in 48 Hours  Aug 02, 2012 2:44 AM By Jim Tierney

Mark Carson, president and co-founder of Fat Brain Toys, said his staff moved the company’s inventory last Friday through Sunday and the new space became operational on Monday.

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