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MULTICHANNEL MERCHANT » ARCHIVES FOR LINDA SCHELLENGER
Social media and word-of-mouth marketing now have a big impact on the customer care industry.
The critical news for the customer care industry is that word-of-mouth marketing has found a brighter beam on the radar screens of marketing professionals in recent years with the growth of new and social media.
by David Fish
Posted 4 days ago
by Curt Barry
Posted 5 days ago