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MULTICHANNEL MERCHANT » ARCHIVES FOR LINDA SCHELLENGER
Social media and word-of-mouth marketing now have a big impact on the customer care industry.
The critical news for the customer care industry is that word-of-mouth marketing has found a brighter beam on the radar screens of marketing professionals in recent years with the growth of new and social media.
by Rob Gonzalez
Posted 21 hours ago
by Dave Zamsky
Posted 4 days ago