MULTICHANNEL MERCHANT » ARCHIVES FOR MARK DEL FRANCO
In its quest to become the one-stop destination for consumers age 55+, Orchard Brands on Sept. 14 acquired gifts book Gold Violin and undergarments title WinterSilks. Terms of the transactions were not disclosed.
With a $220 average order, U.K.-based apparel cataloger Boden attracts a well-heeled customer
Apparel cataloger Boden will open a 60,000 sq.-ft. distribution center/call center in Scranton, PA, in January
Eric Lituchy runs a lean operation. His online gift firm, Delightful Deliveries, drop ships all of its orders. And this allows it to add product lines like gourmet-baked goods without making costly inventory commitments.
Private equity player Gryphon Investors, working with Growth Ventures Group, has acquired $125 million-plus western wear merchant Sheplers.
Nestled in the American Rockies, hunting products retailer Schnee’s is a Montana landmark that’s had a catalog for nearly 20 years. The multichannel merchant is setting off on a new path with its spin-off title Shoes for Life.
To celebrate its silver anniversary, Ballard Designs is headed to the mall. The home decor, gifts, and garden accessories cataloger this week opens its first store, in the Tampa, FL-based International Plaza.
According to New York-based media brokerage firm ParadyszMatera, the pet supplies market list segment has increased during the past two years.
If you need further proof that the dismal housing market is hurting the catalog/retail industry, Home Depot this week finally sold its business-to-business division to three private equity firms
As in broadcasting, silence, or dead air, is not golden on the telephone line. In fact, it’s anything but. And it can wreak havoc in your contact center, especially among newer customer service representatives.
by Pau Sabria
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