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MULTICHANNEL MERCHANT » ARCHIVES FOR MATT REUTIMAN
Upselling is an essential element of retail marketing, and contact centers are ideally suited to do it effectively and efficiently. Contact Centers should be every retailer
Why Post-Purchase Marketing Is So Important
by Greg Zakowicz
Posted 4 days ago
Are Your Customer-Facing Systems and People Meeting Expectations?
by Curt Barry
Will Macy's On Call Satisfy In Store Shoppers?
by Tim Parry