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How to Win Your Customers Back  Feb 04, 2013 1:06 PM By MCM staff

It’s never fun to see a customer take their business elsewhere, but it does happen. In this infographic from 360 Connext, you will learn a few simple techniques that will make it easier for your customer to give you, and your brand, a second chance.

Holiday Roundup Reveals Tablet Shoppers’ Unique Usage  Feb 03, 2013 1:29 PM By MCM staff

Understanding how tablet shoppers differ from those on desktop and smartphone is an important first step for retailers, says Aaron Wadler, Founder and CEO of ShopPad. This infographic tracks online shopper activity across 3,500 tablet-optimized retailers in a wide range of industries, including apparel, consumer electronics, health and beauty, home goods, and jewelry between Nov. 25 and Dec. 25.

Keeping Customers Safe with Trustmarks  Feb 03, 2013 1:10 PM By MCM staff

As online commerce has flourished, so have the security risks associated with it. With shoppers more anxious than ever about sharing personal information online, merchants must find a way to eliminate doubts and keep financial information secure. In this infographic, McAfee breaks down the benefits of trustmarks by the numbers and illustrate potential consequences of not having them on your site.

Value and Volume of Retail M&A Activity Grew in 2012  Jan 31, 2013 9:51 AM By MCM staff

U.S. retail and consumer merger & acquisition (M&A) activity in 2012 was primarily driven by corporations spinning off businesses, private equity (PE) investment in retail, increased cross border activity and expansion into e-commerce, according to PwC’s US retail and consumer M&A insights 2012 Year in Review and 2013 Outlook report released today.

NRF Says Few Merchants Expected to Surcharge Credit Card Customers  Jan 31, 2013 6:38 AM By MCM staff

The National Retail Federation said that few, if any, merchants are expected to surcharge customers for using a credit card as theoretically allowed under a controversial proposed lawsuit settlement with Visa and MasterCard being debated in the courts.

How to Target the 5 Types of Valentine’s Day Shoppers  Jan 31, 2013 6:19 AM By MCM staff


GUESS Partners with VendorNet for Ship-from-store Solution  Jan 30, 2013 10:36 AM By MCM staff

Apparel and accessories seller GUESS will leverage VendorNet’s StoreNet technology to implement omnichannel retail capabilities, specifically fulfillment of online sales from its brick and mortar locations.

Amazon Announces Three Fulfillment Centers in Texas  Jan 30, 2013 9:39 AM By MCM staff today announced plans to open three new fulfillment centers in the state of Texas, creating more than 1,000 jobs. The sites, which will utilize advanced technology to help fulfill customer orders, will be located in the cities of Coppell, Haslet and Schertz.

How to Make Your Packaging Products Reorder-friendly  Jan 30, 2013 9:28 AM By MCM staff

In marketing, emphasis is often placed on the initial efforts to get a customer interested in a product or service. This is a natural part of the sales cycle, of course, but it tends to overshadow the very important aspect of repeat business and the contribution it makes to overall success. Here’s why giving your customers the tools to easily return and purchase additional units of what your business offers is actually just as important as the advertising that brought them to you in the first place.

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