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Post By Mike OBrien


UPS Expanding Pickup Lockers to 300 U.S. Locations By Year’s End  Jul 01, 2016 4:58 PM By Mike O'Brien

Following a pilot program at eight locations in Chicago begun last year, UPS is expanding its self-serve pickup lockers to 300 locations in five states by the end of the year, with lockers in eight additional states planned in 2017. UPS sees this as a way to increase consumer choice, provide value to retail customers and drive network optimization through increasing delivery density.

Drones, Robotics, 3D Printing Part of Major Technology Focus at UPS  Jun 30, 2016 7:50 PM By Mike O'Brien

UPS executives said they will continue to place a $1 billion bet on new technology each year, including major investments in facility automation, robotics and even drones to conduct tasks such as aircraft inspections and inventory counts. See what else the company disclosed about its strategy and operations during media day at its Atlanta headquarters.

Canada Post Strike Would Hit SMB Ecommerce Shippers  Jun 29, 2016 12:15 PM By Mike O'Brien

Smaller merchants doing business in Canada are getting product out the door and setting up contingencies in anticipation of a possible Canada Post strike. See what options are available, and what impact the work stoppage could have.

Chinese Cross-Border Ecommerce Sales Expected to Grow 50% in 2016  Jun 28, 2016 11:52 AM By Mike O'Brien

In 2016, more than 15% of Chinese residents will make online purchases from offshore sellers worth $85.76 billion, according to a new report from eMarketer. By 2020, more than a quarter of the population, representing half of all digital buyers, will be doing so, the company reported.

Amazon Dash Adds 50 New Buttons, Expands Categories  Jun 28, 2016 11:04 AM By Mike O'Brien

Amazon announced another expansion of its Amazon Dash Button program, adding more than 50 new brands and increasing the total to more than 150. With the program, Amazon is bringing a growing assortment of popular consumer packaged goods sold at its marketplace into the realm of simplified, push button fulfillment gratification.

Ecommerce Investments Pay Off for FedEx in Fiscal 2016  Jun 23, 2016 12:32 PM By Mike O'Brien

FedEx’s continued focus on ecommerce growth, reflected in its capital spending and recent spate of acquisitions, paid dividends in fiscal 2016, especially the 20% growth in ground revenue. Walmart’s recent addition of a subscription service in response to Amazon Prime, partially served by regional carriers, is not a concern, company executives said.

How to Win in Omnichannel Inventory Management  Jun 21, 2016 7:11 PM By Mike O'Brien

Omnichannel commerce and all its permutations are causing direct-to-customer companies to seek new solutions and approaches to inventory management in order to tame increasingly complex order and fulfillment patterns while meeting rising customer demands. In this MCM report, learn how things like distributed order management and inventory visibility solutions can help you avoid the pitfalls and cut down on overstocks, out-of-stocks and returns.

How Comfortable Club Makes its Underwear Visible to Shoppers  Jun 21, 2016 9:35 AM By Mike O'Brien

As Kickstarter-funded premium underwear provider Comfortable Club starting expanding its sales channels to include Amazon as a marketplace seller as well as using its Fulfillment by Amazon service, inventory management and visibility across channels started to become a serious issue. Click here to find out how Stitch Labs made Comfortable Club’s underwear inventory more visible.

Mobile, Personalization, Relevance Key to Milennials at Steve Madden  Jun 16, 2016 11:05 AM By Mike O'Brien

Retailers need to have more of a mobile-first mentality, a high degree of personalization and a strong loyalty focus if they’re going to reach, engage and retain millennial shoppers, according to Mark Friedman, president of ecommerce for youth apparel firm Steve Madden. See what Friedman had to say to his IRCE audience about that plus omnichannel and technology integration.

Staples Adds Same-Day Delivery in 8 Markets  Jun 14, 2016 11:39 AM By Mike O'Brien

Staples is jumping into same-day delivery rolling out the service for $14.99 an order in eight markets. It will eventually include B2B customers as well. See what this means in terms of Staples competition with Amazon and others in the wake of its derailed merger with Office Depot.

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