Mike O'Brien

mobrien@accessintel.com / MikeOBmcm

Mike O’Brien has worked in journalism, marketing and public relations for … well, quite a while. At Multichannel Merchant he focuses on the world of direct-to-customer operations and fulfillment, editing MCM’s weekly O+F Advisor newsletter, and programs the annual Ecommerce Operations Summit conference. Previously Mike was a senior account executive for Marx Communications, a boutique public relations firm working with marketing and advertising technology companies. Other past work includes stints as a media relations consultant for a concert promoter, a marketing communications specialist for a pharma software firm, a research analyst covering corporate e-learning and a daily newspaper reporter on every beat imaginable – except sports.

Over a Quarter of Organizations Worldwide Not Ready for GDPR Compliance

| Mike O'Brien

More than a quarter of organizations globally are not prepared to comply with the European Union’s new General Data Protection Regulation (GDPR), which went into effect May 25, according to a survey conducted by SAP Hybris. See what else the survey revealed about compliance efforts, or lack thereof, as the major directive impacts the use of customer data worldwide.

Trump Pushed Postmaster to Double Amazon USPS Rates: Report

| Mike O'Brien

With his well-tweeted animosity toward Amazon and Jeff Bezos as a backdrop, President Trump has twice pushed Postmaster General Megan Brennan to double the rate the U.S. Postal Service charges the ecommerce giant and other major shippers, the Washington Post has reported.

Walmart Pays $16 Billion for 77% Stake in Flipkart

| Mike O'Brien

Ending weeks of back and forth, Walmart confirmed it is making a $16 billion investment in Indian ecommerce marketplace Flipkart, giving it a 77% stake, increasing its presence in the rapidly growing market and edging out a bid from rival Amazon.