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Market Snapshot  Mar 01, 2009 10:30 PM By Patrick Barnard

A look at the outdoor products market list universe

Retail returns fraud  Mar 01, 2009 10:30 PM By Patrick Barnard

Fighting the rise in retail returns fraud

Where to Warehouse: The Top 10 for 2009  Feb 24, 2009 9:01 PM By Patrick Barnard


USPS Rate Hike Will Sock Small Parcel Shippers  Feb 19, 2009 12:11 AM By Patrick Barnard

While catalogers got off relatively lightly with the 2009 postal rates increases announced last week, small parcel shippers got hit hard.

UPS Partners with USPS on New Returns Service  Feb 11, 2009 11:07 PM By Patrick Barnard

United Parcel Service on Tuesday introduced a new returns service that allows consumers to return items shipped via UPS by placing them in their own mailboxes for pickup by the U.S. Postal Service (USPS).

Williamsburg Making President’s Day Debut on QVC  Feb 10, 2009 9:48 PM By Patrick Barnard

Williamsburg, which sells furnishings and home d

Study: Online Service Levels Slipping  Feb 10, 2009 9:15 PM By Patrick Barnard


Talbots To Cut 370 Jobs, 20 Stores  Feb 06, 2009 8:25 PM By Patrick Barnard

With the report of a weak fourth quarter and fiscal year, women

Survey Shows L.L. Bean is Tops in Customer Service  Feb 03, 2009 11:31 PM By Patrick Barnard

How does it feel to be the best in customer service? Just ask apparel merchant L.L. Bean.

Northern Tool Gets Into Gadgets  Feb 01, 2009 10:30 PM By Patrick Barnard

Looking for an underwater camera mask, a keg-o-rator, a retro vending machine or a circus popcorn cart? Try Kotula’s, a new gadgets print catalog and

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