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Automotive parts market revs up  Jun 01, 2008 9:30 PM By Patrick Barnard

The automotive parts and accessories catalog market accelerated slightly in the fourth quarter of 2007, reaching a total 12-month active universe of 3

Otter Swims Across the Pond  May 30, 2008 2:44 AM By Patrick Barnard

Otter, the men

ACCM Bonus: Consumers Are in Control – Deal with It  May 29, 2008 7:54 PM By Patrick Barnard

We all know that the Internet has changed the marketing game. In his May 21 keynote address at the Annual Conference for Catalogers and Multichannel Merchants in Orlando, FL, last week, author Keith Wardell explained what marketers can do about it.

E-Learning Systems Revolutionizing Call Center Training  May 21, 2008 8:06 AM By Patrick Barnard

It wasn’t until about five years ago that e-learning systems started seeing rapid adoption in the call center industry. Today, most enterprises are using e-learning in their contact centers, and many small to medium sized business have also discovered the many advantages it brings for improving agent performance.

Live From ACCM: Power Forum Ponders the Multichannel Mystique  May 21, 2008 4:58 AM By Patrick Barnard

Orlando, FL–Multichannel merchants face a number of challenges these days — a slowing economy, rising shipping and mailing costs, and the increasing complexity of creating synergies between catalog, Web and store, to name a few.

Soft Surroundings to Open Two New Stores  May 13, 2008 7:09 PM By Patrick Barnard

Apparel, home d

New Website Targets Bariatric Patients  May 06, 2008 10:16 PM By Patrick Barnard

Hoping to cash in on a growing niche market, food and nutrition specialist Gene Carbonell and his partner Jan Chadwick have started a new Website offering healthier food options for bariatric surgery patients.

Hale Groves parent buys Pittman & Davis  May 01, 2008 9:30 PM By Patrick Barnard

Southern Fulfillment Services (SFS) has acquired Pittman & Davis, a catalog and Internet company offering fruits and gourmet foods. Terms of the deal,

Figurine site has crystal clear concept  May 01, 2008 9:30 PM By Patrick Barnard

Dennis and Marla Chorney have been collecting crystal figures for more than a decade. The Skokie, IL-based husband-and-wife team are sharing and selling

New Website targets paintball warriors  May 01, 2008 9:30 PM By Patrick Barnard

Seeking to capitalize on the ever-increasing popularity of paintball, St. Louis, MO-based Way Technology has launched The Website

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