Paul Miller

Parceling Parcels Strike?

| Paul Miller

The United Parcel Service-Teamsters strike in August 1997 seems to have convinced many catalogers that they shouldn’t put all their eggs in one parcel

PMG Henderson’s promises

| Paul Miller

When he was named postmaster general in May, William Henderson vowed that catalog delivery would drastically improve this fall/holiday season.Now, nearly

Appearance counts

| Paul Miller

The urge to use one’s creative license is rarely the driving force of a business-to-business catalog redesign. Catalogers view a redesign as another tool

A four-month presidency

| Paul Miller

In early August, just four months after joining Emeryville, CA-based SelfCare, president/chief operating officer Mike Tracy left the personal care products

Fingerhut’s first step

| Paul Miller

General merchandise cataloger Fingerhut, which on July 10 bought 19.9% of online florist PC Flowers & Gifts, sees this investment as just the first step

Vendor works of art

| Paul Miller

Photographing the thousands of products that appear in 1,000-plus-page catalogs couldbe like trying to mow a lawn with a pair scissors. To save time and

Looking for faster fulfillment

| Paul Miller

If you’re one of the 40% or so of catalogers that don’t fulfill catalog requests daily and instead batch your requests for weekly, biweekly, or monthly

It ain’t over yet

| Paul Miller

Although the U.S. Postal Service Board of Governors announced that the new rates of its highly complex postal rate case will be implemented on Jan. 10,

Pumping up the volume

| Paul Miller

The practice of giving volume discounts, in which catalogers offer price breaks to customers for placing large-volume orders, is a popular one among a