Ralph Lauren Announces Departure of Its CEO

| MCM Staff

Ralph Lauren Corporation announced the departure of its CEO Stefan Larrson, effective May 1. See what what Executive Chairman and Chief Creative Officer Ralph Lauren had to say and what it means for the brand going forward. .

mobile commerce

Mobile Is One of the Top Initiatives for Retailers in 2017

| MCM Staff

In 2017, retailers will focus on several key areas in an effort to boost the customer experience.This includes mobile, marketing, site merchandising and omnichannel efforts. See why retailers are making this shift this year and what it could mean for retail.

Office Depot

Office Depot Announces New CEO

| MCM Staff

Office Depot announced the appointment of its new CEO, Gerry Smith, who is Lenovo’s Executive Vice President and Chief Operating Officer at Office Depot. See what this will mean for Office Depot going forward.

ebags

Mobile Brings 70% YoY Sales Growth for eBags

| MCM Staff

eBags, a travel gear e-tailer and expert reports that year over year sales via mobile grew 70% for both Q4 and full year 2016 while mobile traffic grew 67% for Q4 and 53% for the year. See what eBags did to achieve this.

Nebraska Furniture Mart Enhances Supply Chain Visibility

| MCM Staff

Nebraska Furniture Mart has improved supply chain visibility, forecast accuracy and customer service while optimizing the company’s freight operations and fostering increased collaboration with partners and vendors. See what other benefits the company realized from implementing an integrated supply chain solution.

What Shoppers Thought of the 2016 Holiday Delivery Experience

| MCM Staff

How did shoppers react to their holiday delivery experience in 2016, and what were the weak and strong spots for retailers? What kind of complaints did they have, and what areas do retailers need to shore up to improve their performance in 2017? This infographic from Convey provides some insights and tips on how to improve the experience in 2017.

UPS, shipping, financial results, operations and fulfillment, FedEx, TNT

UPS Explains Rationale of New Optoro Partnership

| MCM Staff

Multichannel Merchant recently caught up with Steve Brill, vice president for retail and global B2C for UPS, to dig a bit deeper into the rationale behind the agreement. See what each side brings to the table, and the benefits created by the combined solution.