Performance Benchmarks
As an operations executive, you are responsible for not just one activity but several in your distribution or fulfillment operation. The areas you manage
What’s the Perfect Warehouse Like? Answers From an Expert
Warehouses come in all shapes and sizes, but the best ones have certain factors in common. A new study conducted by logistics guru Dr. Ed Frazelle and
An Easy Call to Make
Doing business overseas may not seem like an attractive proposition right now, but companies have no qualms about using offshore call centers, according
This Year’s Must-Have: A Warehouse Management System
Looking for a WMS? This could be the best time to buy. A mature but stable market, with falling prices and more feature-rich, reliable applications to
Third-party Logistics Market Surges 7%, Outpaces Economy
For the eighth year in a row, growth in outsourced logistics outstripped U.S. economic growth in 2002, reports a new study from supply chain management
Gentlemen Prefer Brown
More men than women use UPS as their shipping company when they buy online. Women like UPS, FedEx, and the USPS more than men do, and are more likely
Retailers Say War Will Slow But Not Stall U.S. Consumer Spending
As the war in Iraq rages, U.S. shoppers are cautious but haven’t stopped buying, according to a retail executive opinion survey conducted between March
Wad-Waf’s Formula for Keeping Customers
OK, THAT COMPANY’S NAME may sound suspiciously like another you hear bandied about a lot these days, but we promise you it isn’t that one. Wad-Waf is
Software Giants Lead Retail Ranking
In any rating of the biggest and the best in retail, it is tempting to go for sales volume and ignore other, less obvious factors. One ranking that does
Three Ways to Go From Bricks to Clicks
It’s the rare merchant these days who doesn’t sell through multiple channels, but the process of coordinating those channels particularly off-line and