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Delivering benchmarks  Oct 01, 2005 9:30 PM By Rama Ramaswami

We aren’t quite sure when the shipping and delivery departments left their modest lodgings in the recesses of the warehouse and entered the boardroom.

Study Offers Ways to Improve In-Store Pick-up of Online Purchases  Sep 22, 2005 2:05 AM By Rama Ramaswami

More and more customers are buying products over the Web and picking them up at a store, but the process isn

Special Report: Salvaging Your Operations After Hurricane Katrina  Sep 02, 2005 11:31 PM By Rama Ramaswami

Businesses will take months to recover from the enormous damage caused
by Hurricane Katrina, but here are some things you can do immediately to
stabilize your operations, says logistics expert Debra Ellis of Wilson &
Ellis Consulting:

1. Hold shipments to the areas that were hit until you verify that
customers can actually receive them. Check with your parcel delivery
service to determine which areas are unavailable for delivery. While the
carrier will hold the items in transit, this increases the possibility
of lost shipments.

The Four Habits of Highly Effective Organizations  Aug 25, 2005 1:36 AM By Rama Ramaswami

Of course you want to turn your operation into a top performer

How to Manage Handwork Efficiently and Profitably  Aug 18, 2005 12:37 AM By Rama Ramaswami

Facility automation may be all the rage, but there are several fulfillment jobs that require kitting, packing, or assembly by hand. Unfortunately, few DC managers plan adequately for handwork projects. Tom Quinn, director of fulfillment services for the Mailing & Fulfillment Service Association, offers some recommendations for making handwork successful and profitable:

Provide enough space. To be completed quickly and efficiently, handwork jobs must be given sufficient room in the facility. Often, these projects are squeezed into a space that does not allow for components to be laid out properly, making for inefficient workflow. If extra space is not available, additional time should be factored in to account for the same piece being handled several times.

Distribution 101  Aug 01, 2005 9:30 PM By Rama Ramaswami

Courses on the basics of distribution are rarely found in colleges these days and that’s a pity, according to John M. Hill, a world-renowned material

Click-to-Callback Eases Multichannel Operations  Jul 28, 2005 1:43 AM By Rama Ramaswami

Your Web sales are doing great, but like many retailers, you

Pre-Employment Tests Surging in Popularity, Survey Finds  Jul 28, 2005 1:34 AM By Rama Ramaswami

Now that the economy appears to be recovering

How to Fire Up Employee Performance  Jul 21, 2005 1:48 AM By Rama Ramaswami


Warehousing Construction, Occupancy Expanded in 2004, Report Says  Jul 21, 2005 1:32 AM By Rama Ramaswami

Commercial warehousing facilities have been in a slump for a few years, but the market is on the upswing, according to year-end surveys conducted by ProLogis, a global distribution solutions provider. During the second half of 2004, newly started bulk distribution and warehouse projects expanded. In the nation

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