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Live from Gartner CRM Summit: Helping Customers Serve Themselves  Mar 04, 2003 10:30 PM By Ray Schultz

(Direct Newsline) Self service: The very term suggests downsized call-center staffs and vast savings as customers move their inquiries to the Web. But

MeritDirect Asks Court to Restrain Slater and DMI  Feb 26, 2003 10:30 PM By Ray Schultz

The bitter divorce between Chad Slater and White Plains, NY-based business-to-business list firm MeritDirect took a new turn on Feb. 21 when MeritDirect

DMA may buy DMDNY  Oct 22, 2002 9:30 PM By Ray Schultz

(Direct Newsline) The Direct Marketing Association is in talks to acquire DMDNY, producer of Direct Marketing Days in New York, and may be the sole remaining

Live from the DMI Co-op: B-to-B mailers want lists  Aug 16, 2002 9:30 PM By Ray Schultz

The flat economy may turn out to be the least of the problems faced by business-to-business mailers. Another one is a lack of good lists. And that is

Reader’s Digest to Buy Reiman Publications  Mar 22, 2002 10:30 PM By Ray Schultz

Reiman Publications, acquired by Madison Dearborn Partners Inc. for roughly $630 in 1998, will be purchased by Reader’s Digest Association, Inc. for $760

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