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Post By Tim Parry


Mobile Commerce Rose 59% During Holiday 2015  Jan 17, 2016 2:30 PM By Tim Parry

A total of $12.7 billion was spent via mobile commerce in November and December 2015, up a staggering 59% vs. the 2014 holiday season.

Alibaba Looks to Cash In with Ali Chinese New Year Shopping Festival  Jan 12, 2016 5:38 PM By Tim Parry

The Ali Chinese New Year Shopping Festival will have a different look and feel to Alibaba’s hugely popular 11.11 Global Shopping Festival. The Festival aims to capture the spirit of Chinese New Year among households across China, while also supporting communities throughout the country.

Premium Packaging Enhances the Customer Experience  Jan 11, 2016 11:39 AM By Tim Parry

In these days of fast shipping, customers expect their order to arrive on their front doorstep in a plain brown box with some bubble wrap and a receipt. But by creating a tremendous unboxing experience for the customer, some ecommerce merchants are creating a “wow” factor, which in turn leads to increased customer loyalty.

Sales From Smartphones up 53%, but Online Retailers Struggle to Find Growth  Jan 07, 2016 8:25 AM By Tim Parry

Maybe the year of mobile commerce FINALLY arrived. Retailers said sales from smartphones grew 53% year-over-year, according to the State of Retailing Online 2016, conducted by Shop.org, Forrester Research, and Bizrate Insights. But there’s a catch: despite increased investments in mobile technology, more ecommerce retailers said they are struggling to find growth.

No Miracle on 34th St. for Macy’s, Thousands of Jobs Being Slashed  Jan 06, 2016 6:05 PM By Tim Parry

If Macy’s, Inc. was hoping for a modern-day Miracle on 34th St. the holiday season, it didn’t get one. The department store retailer had a bad holiday season, and will slash thousands of corporate and store-level jobs… and close a contact center.

Merged MarketLive-Shopatron Gets New Leader, Will Announce New Acquisition and Name  Jan 06, 2016 2:50 PM By Tim Parry

Ken Burke and Ed Stevens, the respective founders and CEOs of MarketLive and Shopatron, are remaining with the newly-merged company for the time being, according to the company, which will announce its new name and a new acquisition on Jan. 14.

From Catalogs to Ecommerce to Omnichannel, So Much Has Changed in My 10 Years With Multichannel Merchant  Jan 02, 2016 10:51 AM By Tim Parry

From a heavy direct-to-customer reliance on catalogs, to the second-coming of ecommerce, to multichannel, to the “Year of Mobile Commerce,” to our current state of omnichannel, so much has changed in my 10 years with Multichannel Merchant.

The Top 10 Stories that Shaped D-to-C Retail in 2015  Dec 31, 2015 3:38 PM By Tim Parry

With the year about to come to an end, here’s a look at the Top 10 stories that shaped direct-to-customer retail in 2015.

Is Amazon Number One in India?  Dec 18, 2015 7:42 AM By Tim Parry

According to a press release Amazon issued Dec. 14, Amazon.in became the most visited ecommerce site in India in October 2015, which includes the busy Diwali shopping season. Is Amazon really number-one in India, or is Jeff Bezos and company not giving investors and merchants a full picture of the Indian ecommerce landscape?

Rakuten to Open Flagship Store on JD Worldwide  Dec 16, 2015 10:49 AM By Tim Parry

With the goal of bringing the best Japanese products to Chinese consumers, Rakuten launched a beta version of a new online marketplace on JD Worldwide this month. Plans are underway to expand the merchandise range over time, with an initial focus on categories such as cosmetics, snacks and health food products.

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