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The issuance of the pilot license has set the historical precedence for PSP in China to process RMB transactions for any overseas merchants and settle funds in the local currency of the merchants’ domiciliation or any foreign currency of their choice.
Quite possibly, your contact center is your company’s unsung hero. But how are ecommerce and omnichannel merchants treating their contact centers? Here’s a snapshot look at Multichannel Merchant’s MCM Outlook 2014 survey.
Kenshoo published an infographic today detailing first-quarter performance of paid search and social advertising. The infographic highlights quarter-over-quarter and year-over-year changes for key metrics in both search and social.
With the launch of the new service scheduled for the second quarter of 2015, QVC will expand its global multimedia ecommerce business to seven operations reaching nine countries.
Sales of $2.4 billion increased 5% vs. $2.3 billion in the first quarter of 2013 for the B2B industrial supplies giant.
Data from Wpromote shows smartphone and tablet share of traffic continues to rise at the expense of desktop; now accounts for one-quarter of all web visits.
Returns, shipping and delivery, fulfillment, contact centers and more are covered in the latest edition of Multichannel Merchant.
Heading to Indianapolis? Be sure to download the Operations Summit mobile app. It’s like your own little personal show assistant, giving you the latest info on session times and locations, keynote session details, speaker bios, networking events, and much more!
Women’s apparel seller Coldwater Creek filed for Chapter 11 bankruptcy protection on April 11, and plans to liquidate in May.
IBM has announced a definitive agreement to acquire cloud-based personalization software provider Silverpop. Financial terms of the deal were not disclosed.