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Post By Tim Parry

Late Christmas Cutoff Dates Bit Some Retailers  Jan 01, 2015 2:07 PM By Tim Parry

Though it isn’t as major a mainstream news story as it was last Christmas season, some retailers had difficulties getting packages delivered to customers on time, according to StellaService’s Christmas cutoff analysis for 2014. Here’s a look at which merchants got coal in their stockings.

How Convenient is Buy Online, Pickup In Store?  Dec 30, 2014 3:08 PM By Tim Parry

Buy online, pickup in store is supposed to be a major differentiator for omnichannel retailers. But is it really that convenient? Here’s what StellaService found out.

Why Omnichannel is a Major Retail Theme for 2015  Dec 30, 2014 1:55 PM By Tim Parry

Incoming Hudson’s Bay Co. CEO Jerry Storch made an appearance Dec. 29 on CNBC’s Halftime Report and said he thinks high-end, value and omnichannel, are the major themes in the retail industry for 2015.

Christmas Day Online Sales Up 8.3%  Dec 26, 2014 11:32 AM By Tim Parry

Christmas Day online sales were up 8.3% over the same period on Christmas Day 2013, according to trends reported by the IBM Digital Analytics Benchmark. And, as was the case throughout the holiday season, mobile commerce had a big impact.

Amazon Signed Up More than 10 Million New Prime Members  Dec 26, 2014 11:11 AM By Tim Parry

Amazon’s 20th holiday season brought record growth to the company’s fast, free shipping program Amazon Prime – more than 10 million new members worldwide tried Prime for the first time.

Consumers Planned an Omnichannel Holiday Season  Dec 24, 2014 2:11 PM By Tim Parry

Retailers know omnichannel is essential to their success during the holidays, but do they really understand consumer shopping behavior in real-time?

Paula Schneider In, Dov Charney Out, at American Apparel  Dec 23, 2014 8:22 AM By Tim Parry

Dov Charney has been terminated as President and Chief Executive Officer of American Apparel, the company he founded in 1989. Paula Schneider will become Chief Executive Officer, effective Jan. 5.

Free Shipping Day No Longer a Big Deal  Dec 18, 2014 3:45 PM By Tim Parry

The idea of Free Shipping Day used to be a bigger deal. Now it’s more the exception than special. Amazon has trained people that they’re going to get not just free shipping, but fast free shipping, all the time. And that’s why Free Shipping Day has become a thing of the past.

Mobile Commerce is Booming in China  Dec 18, 2014 9:55 AM By Tim Parry

With ongoing advances in mobile Internet technology, ecommerce in China continues to shift from desktop computers to smartphones and other mobile devices. For the country as a whole, the percentage of mobile transactions to total transactions was 54% this year, up from 22% last year.

FreshAddress Sends a Holiday Video Greeting  Dec 17, 2014 5:10 PM By Tim Parry

I’m glad this was in my inbox today: FreshAddress made my holiday season a little happier! Did your company do a video Christmas card? Send me a link!

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