Operations Summit



Post By Tim Parry

Homing In on a Soft Market  Mar 01, 2007 10:30 PM By Tim Parry

Multichannel merchants of home furnishings have been struggling of late. One-time powerhouse Pottery Barn suffered a year-over-year decline in sales for

Keeping Store Staff  Mar 01, 2007 10:30 PM By Tim Parry

In an industry infamous for high turnover rates and seasonal staffing, retailers continually face the challenge of hiring and retaining store employees.

List and Data Strategies: Tips for Capturing More Data  Mar 01, 2007 10:30 PM By Tim Parry

The Internet has led to new ways of obtaining marketing data about customers, but old-school methods still work well too. In fact, best practices in capturing information usually require using a combination of strategies to maximize completeness and recency of data, says Scott Cone, vice president/client leader of Lanham, MD-based database marketing company Merkle. Here’s advice from experts on how to effectively gather information and flesh out the data you have.

Build and Nurture Your Opt-in House Prospect List  Feb 26, 2007 9:48 PM By Tim Parry

Building a database of business prospects that have opted in to hear more about your product, company, or industry provides a group of people that are most likely to convert into customers.

Home Depot Tests Home Decorators Store-within-a-Store  Feb 17, 2007 3:37 AM By Tim Parry

The Home Depot will test a store-within-a-store concept with its Home Decorators Collection catalog.

Live from Catalog on the Road: Be Hesitant in 2007  Feb 14, 2007 4:12 AM By Tim Parry

Cambridge, MA–During his 30 years in the list industry, Millard Group president Ben Perez has approached the catalog market with a glass-half-full attitude.

Live from Catalog on the Road: The Good, the Bad, and the Oversize Tops  Feb 14, 2007 4:10 AM By Tim Parry

Cambridge, MA–Apparel cataloger/retailer Urban Outfitters went with the trends last year: It replaced the flared bottoms and tight tops it had been offering young women with

Penney Signs with the Polo Team  Feb 07, 2007 3:26 AM By Tim Parry

Polo Ralph Lauren’s global brand concepts division will launch a lifestyle brand that will be exclusive to multichannel merchant J.C. Penney Co.

Firebox.com heats up stateside  Feb 01, 2007 10:30 PM By Tim Parry

When London-based gifts, games, and gadgets merchant Firebox launched a U.S.-based e-commerce beta site in early October, it did so without a multimillion-dollar

L.L. Bean leaning toward Canada  Feb 01, 2007 10:30 PM By Tim Parry

In continuing its international expansion plans, L.L. Bean has its sights set north of the border. Zane Shatzer, general manager of international new

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