Post By Tim Parry

10 Things We Learned About Cyber Weekend 2013  Dec 04, 2013 4:15 PM By Tim Parry

Cyber Weekend 2013 is in the books… kind of, sort of, since some merchants extended Cyber Monday sales into Tuesday, and others even declared the week ending Dec. 7 “Cyber Week.”

Cyber Monday is Far From Dead  Dec 03, 2013 9:05 PM By Tim Parry

Adobe reported record Cyber Monday sales. IBM reported record Cyber Monday sales. comScore reported record Cyber Monday Sales. Rumors of Cyber Monday’s death have been greatly exaggerated.

Does November’s Sales Increase Mean JCPenney’s Turnaround is Complete?  Dec 03, 2013 4:44 PM By Tim Parry

JCPenney announced today that it’s same-store sales were up 10.1% compared to November 2012.

Improving Usability and Winning Customer Loyalty  Dec 03, 2013 12:11 PM By Tim Parry

Whether you are making enhancements to or rolling out a new or refreshed ecommerce site, it’s important to test that links work, buttons lead where they promise, and the coding does what it’s supposed to do.But even after an ecommerce site passes the QA tests, customers can still get frustrated with the user experience.In this […]

What Were Your Cyber Monday Results?  Dec 03, 2013 8:31 AM By Tim Parry

Cyber Monday 2013 has come and gone, and Multichannel Merchant would like to know how you made out. Please take a deep breath and answer our quick, non-invasive, 5-question survey.

IBM Reports 20.6% Increase in Cyber Monday Sales  Dec 03, 2013 8:05 AM By Tim Parry

U.S. shoppers made Cyber Monday the biggest online shopping day in history with a 20.6% increase in online sales, according to the latest cloud-based analytics findings from IBM. Here’s the breakdown of stats compiled for the IBM Digital Analytics Benchmark.

How Did Shopping Carts Fare on Cyber Monday?  Dec 03, 2013 7:35 AM By Tim Parry

Actually, shopping carts for the National Retail Federation’s Favorite 50 of 2013 fared pretty well, according to Cyber Monday shopping study conducted by UserTesting.com. Here’s the grades its 100 testers gave these 50 ecommerce sites.

Adobe Reports Record $2.29 Billion in Cyber Monday Sales  Dec 03, 2013 6:41 AM By Tim Parry

Cyber Monday ecommerce sales increased by 16% year-over-year to $2.29 billion, according to online shopping data compiled by Adobe for the Adobe Digital Index 2013. Here’s a look at Adobe’s breakdown of Cyber Monday by the hour, device and social referral traffic.

Video: Scot Wingo Explains the Growth of Google Shopping  Dec 02, 2013 4:28 PM By Tim Parry

ChannelAdvisor CEO Scot Wingo talks about how his clients have done over the 2013 Black Friday weekend in the marketplaces and the comparison shopping engines. [CLICK HERE for Multichannel Merchant's Cyber Weekend 2013 coverage] One major point is how well ChannelAdvisor’s clients are doing with Google Shopping. Wingo explains why ChannelAdvisor’s clients are seeing more […]

Is Thanksgiving Day Shopping Here to Stay?  Dec 02, 2013 3:51 PM By Tim Parry

Despite all the angst and venom consumers spewed towards merchants who chose to open their doors on Thanksgiving night, it appears Thanksgiving Day shopping is here to stay. Here’s why.

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