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But despite the growing percentage of traffic, ecommerce conversion rates remain much lower on mobile devices and tablets, signaling a greater need to focus on an omnichannel user experience for all visitors, regardless of device.
Every now and then, you need to get away from the office and recharge the batteries. So from 3 p.m. today until September 2, I will be out of the office. First, here’s who to contact when I’m gone: If you are submitting an article (and we have already discussed that you are submitting an […]
Borderfree Chief Executive Officer Michael DeSimone discusses how Borderfree helps retailers expand abroad and look to new markets for growth.
Alipay, China’s largest e-payments provider, has been cutting deals to get non-Chinese e-tailers to adopt it as a payment option. Alipay, which now settles transactions in 14 currencies and 34 countries, created this infographic containing some interesting stats surrounding the company’s growing cross-border business.
Amazon Local Register will offer brick-and-mortar world a lower swipe fee than banks. And it will also give Amazon a glimpse at how omnichannel consumers shop.
It should not come as a surprise that the most important contact center metrics, according to the MCM Outlook 2014 survey results, involve making customers happy.
As frequently as SEO experts seem to cook up the latest tactics, search engines like Google change the algorithms by which they rank search results.
First, the good news: USPS’s shipping and package revenue was up 6.6%and standard mail revenue grew 5.1%. Here’s how operating expenses dragged the USPS down.
Tmall Global recently surveyed more than 5,600 cross-border shoppers from China to better understand their characteristics and preferences. This infographic shows some of Tmall Global’s key findings.
Former Vitamin Shoppe President and COO Michael G. Archbold has been named CEO of GNC, effective immediately, replacing Joseph Fortunato. Here’s why GNC made the change at the top.