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Post By Tim Parry

38% of All Ecommerce Site Visits Came From Mobile and Tablet Devices  Aug 16, 2014 7:55 AM By Tim Parry

But despite the growing percentage of traffic, ecommerce conversion rates remain much lower on mobile devices and tablets, signaling a greater need to focus on an omnichannel user experience for all visitors, regardless of device.

How I’ll Spend my Summer Vacation… and Who to Contact While I’m Gone  Aug 15, 2014 1:54 PM By Tim Parry

Every now and then, you need to get away from the office and recharge the batteries. So from 3 p.m. today until September 2, I will be out of the office. First, here’s who to contact when I’m gone: If you are submitting an article (and we have already discussed that you are submitting an […]

Borderfree’s Michael DeSimone Talks Cross-border Ecommerce [VIDEO]  Aug 14, 2014 11:34 AM By Tim Parry

Borderfree Chief Executive Officer Michael DeSimone discusses how Borderfree helps retailers expand abroad and look to new markets for growth.

Alipay Sees Strong Growth in Cross-border Shopping  Aug 14, 2014 10:42 AM By Tim Parry

Alipay, China’s largest e-payments provider, has been cutting deals to get non-Chinese e-tailers to adopt it as a payment option. Alipay, which now settles transactions in 14 currencies and 34 countries, created this infographic containing some interesting stats surrounding the company’s growing cross-border business.

Amazon Payments Unveils a Mobile POS Solution  Aug 13, 2014 7:18 AM By Tim Parry

Amazon Local Register will offer brick-and-mortar world a lower swipe fee than banks. And it will also give Amazon a glimpse at how omnichannel consumers shop.

Measuring What Matters in the Contact Center  Aug 12, 2014 9:10 AM By Tim Parry

It should not come as a surprise that the most important contact center metrics, according to the MCM Outlook 2014 survey results, involve making customers happy.

Sound Strategies to Improve your SEO Ranking  Aug 11, 2014 3:32 PM By Tim Parry

As frequently as SEO experts seem to cook up the latest tactics, search engines like Google change the algorithms by which they rank search results.

Despite Revenue Gains, USPS’s 3Q Net Loss Hit $2 Billion  Aug 11, 2014 11:38 AM By Tim Parry

First, the good news: USPS’s shipping and package revenue was up 6.6%and standard mail revenue grew 5.1%. Here’s how operating expenses dragged the USPS down.

Infographic: Meet China’s Hai Tao Shoppers  Aug 05, 2014 11:22 AM By Tim Parry

Tmall Global recently surveyed more than 5,600 cross-border shoppers from China to better understand their characteristics and preferences. This infographic shows some of Tmall Global’s key findings.

Vitamin Shoppe Vet Archbold Replacing Fortunato in GNC Shakeup  Aug 05, 2014 11:13 AM By Tim Parry

Former Vitamin Shoppe President and COO Michael G. Archbold has been named CEO of GNC, effective immediately, replacing Joseph Fortunato. Here’s why GNC made the change at the top.

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