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Post By Tim Parry

Amazon Payments Unveils a Mobile POS Solution  Aug 13, 2014 7:18 AM By Tim Parry

Amazon Local Register will offer brick-and-mortar world a lower swipe fee than banks. And it will also give Amazon a glimpse at how omnichannel consumers shop.

Measuring What Matters in the Contact Center  Aug 12, 2014 9:10 AM By Tim Parry

It should not come as a surprise that the most important contact center metrics, according to the MCM Outlook 2014 survey results, involve making customers happy.

Sound Strategies to Improve your SEO Ranking  Aug 11, 2014 3:32 PM By Tim Parry

As frequently as SEO experts seem to cook up the latest tactics, search engines like Google change the algorithms by which they rank search results.

Despite Revenue Gains, USPS’s 3Q Net Loss Hit $2 Billion  Aug 11, 2014 11:38 AM By Tim Parry

First, the good news: USPS’s shipping and package revenue was up 6.6%and standard mail revenue grew 5.1%. Here’s how operating expenses dragged the USPS down.

Infographic: Meet China’s Hai Tao Shoppers  Aug 05, 2014 11:22 AM By Tim Parry

Tmall Global recently surveyed more than 5,600 cross-border shoppers from China to better understand their characteristics and preferences. This infographic shows some of Tmall Global’s key findings.

Vitamin Shoppe Vet Archbold Replacing Fortunato in GNC Shakeup  Aug 05, 2014 11:13 AM By Tim Parry

Former Vitamin Shoppe President and COO Michael G. Archbold has been named CEO of GNC, effective immediately, replacing Joseph Fortunato. Here’s why GNC made the change at the top.

Fear the Phone: Amazon Fire Phone Will Drive Amazon’s Mcommerce  Aug 03, 2014 3:49 PM By Tim Parry

Could Amazon’s Firefly be an experiment? In other words, is Amazon using the Fire Phone to learn more about how to turn the entire world into an Amazon store? UserTesting set out to answer that question. Here’s what they discovered, and what it means for merchants.

eBay: 79% of Global Shoppers Prefer PayPal  Jul 31, 2014 8:58 AM By Tim Parry

PayPal’s global business generated $986 million in revenue in the second quarter, and international revenue grew at a rate of 19% year over year. Here’s a look at what’s sparked the 11th consecutive quarter of global growth for PayPal.

Amazon and Flipkart Increase Investments in India  Jul 31, 2014 7:33 AM By Tim Parry

Amazon and Flipkart announced this week that they will separately invest U.S. $3 billion to support rapid marketplace growth in India. See why they – and the U.S. Government – believe India is the hotbed for economic growth.

How the Retail Industry Uses Shoppers’ Data  Jul 30, 2014 6:26 AM By Tim Parry

Based on a recent Alteryx and RetailWire survey of nearly 350 retailers and brand manufacturers, this infographic illustrates the top three ways progressive retailers are using shopper insights to drive marketing and merchandising decisions, and more.

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