Post By Tim Parry

DHL Continues Investment in Cincinnati/Northern Kentucky International Airport  Aug 26, 2015 11:44 AM By Tim Parry

DHL is continuing to invest in its Americas hub at the Cincinnati/Northern Kentucky International Airport (CVG) to ensure that it will have the capacity needed to meet the demands of future growth generated by international shipping and global trade. Strong growth in international shipments in the U.S. and continued expansion of global trade are drivers for DHL’s positive business development.

World First Teams with Meridian Global Services  Aug 26, 2015 10:52 AM By Tim Parry

International payments provider World First has teamed up with VAT and sales tax advisory firm Meridian Global Services to help cross-border ecommerce merchants access competitive exchange rates and global tax compliance advice in new markets and territories.

HSN’s Distribution Center Consolidation Will Speed Up Delivery Times  Aug 25, 2015 12:09 PM By Tim Parry

HSN’s plan to consolidate its Roanoke, VA distribution center with its DC in Piney Flats, TN, will lead to faster delivery times for its customers, CEO Mindy Grossman said during the company’s second-quarter earnings call earlier this month.

Fake Target Customer Service Guy Trolls Haters  Aug 14, 2015 12:07 PM By Tim Parry

Haters gonna hate… And sometimes, a troll comes to the rescue, as Facebook user Mike Melgaard did for Target. But Melgaard taught Target’s customer service team a lesson, too: Don’t fall asleep at the wheel.

Ecommerce Gets More Mobile Savvy  Aug 13, 2015 9:35 AM By Tim Parry

Multichannel Merchant’s MCM Outlook 2015 results show that 57.7% of retailers have an m-commerce site, and that’s up significantly from the nearly 40% who said they had one in 2014. Here’s what MCM Outlook 2015 uncovered about the world of ecommerce.

Macy’s Testing Ecommerce in China, Signs Exclusive Deal with Alibaba  Aug 12, 2015 5:54 PM By Tim Parry

Macy’s, Inc. has formed a free-standing joint venture with Hong Kong-based Fung Retailing Limited to explore retailing in China, one of the world’s largest and fastest-growing consumer marketplaces. Under the joint venture, Macy’s plans to begin selling in China in late 2015 through an exclusive ecommerce presence on Alibaba Group’s Tmall Global.

Going Mobile to Capture the Impulse Buyer  Aug 12, 2015 2:03 PM By Tim Parry

Today’s impulse buyers are armed with smartphones. And if your ecommerce site is not mobile-friendly, and ready to handle the impulse buyer, you may be losing out on a sale. Here’s how you need to optimize your mobile commerce site to capture the impulse buyer.

Macy’s 2Q Sales Are Down 2.6%, But Terry Lundgren is Optimistic  Aug 12, 2015 12:15 PM By Tim Parry

Macy’s second quarter sales decreased 2.6%, but chairman and CEO Terry Lundgren was optimistic in a press release the company issued on Wednesday morning, even though he added that sales for the fiscal year will probably be down 1%. Here’s why Lundgren is still smiling despite the negative numbers.

B2B Ecommerce Can’t Completely Copy its B2C Counterparts  Aug 12, 2015 7:40 AM By Tim Parry

The notion of consumerization of B2B ecommerce comes up a lot because B2B customers are increasingly expecting that B2C experience. Yes, there are more bells and whistles than ever in B2B ecommerce, but there’s not a straight conversion between the B2B and B2C audiences, says Steven Baruch, Vice President of Strategy for MSC Industrial Supply.

IBM Does Complete Redesign of Tractor Supply  Aug 09, 2015 8:12 AM By Tim Parry

At the heart of the solution is a completely redesigned, which provides optimal viewing across all devices, easier integration with social media pages, and a simplified check-out process. Behind the scenes, the company migrated the entire platform to a new IBM Cloud for greater overall business performance.

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