Post By Tim Parry

Tweets from eTail East, Day 2  Aug 15, 2013 1:59 PM By Tim Parry

Did you miss eTail East this week in Philadelphia? Here’s a recap of the top tweets of Day 2: [View the story "Day 2 - #eTailEast 2013 Tweets" on Storify]

Top Tweets from #eTailEast Day 1  Aug 13, 2013 10:20 PM By Tim Parry

Couldn’t make it to eTail East? Here’s our Storify recap of August 13, 2013, which was Day 1 of eTail East. [View the story "Tweets from #eTailEast 2013 - Day 1" on Storify]

This is My #47mysteryscrum Epilogue… or is it?  Aug 08, 2013 10:41 AM By Tim Parry

I was the last of my friends to pull the trigger on ’47 Brands’ #47mysteryscrum. And while the excitement was built – I had a kid-like enthusiasm all day yesterday knowing my package was on a UPS truck – I was disappointed with the outcome. I felt like Charlie Brown on Halloween: Ugh – a Washington […]

A Sampling of Reactions to @childrensplace’s Sexist T-shirt  Aug 06, 2013 4:38 PM By Tim Parry

[View the story "Sampling of Reactions to @childrensplace's Sexist T-shirt" on Storify]

Proposed Legislation Could Keep Seniors from Catalog Shopping  Aug 05, 2013 1:28 PM By Tim Parry

My recently-widowed father has become addicted to catalog shopping. But if Congress has its way, he, and a lot of other senior citizens, could change their shopping habits. Here’s why, if your business caters to seniors, you need to step up to Congress and fight for your customers.

#47mysteryscrum Helps Clear Merchandise, Build Social Brand  Jul 30, 2013 10:18 AM By Tim Parry

What started in an innocent work-related question to my Facebook followers quickly evolved into the biggest gambling sensation among my friends. Licensed apparel seller 47 Brand’s most-popular item is the #47mysteryscrum, and it has helped it clear out merchandise and build its social presence.

7 Steps to Measure Customer Experience Success  Jul 10, 2013 4:38 PM By Tim Parry

Customer experience professionals can’t afford to muddle along with incomplete measurement programs. Fortunately, they don’t have to. In a recent report, Forrester senior analyst Maxie Schmidt-Subramanian uncovered the following seven steps that result in a disciplined, well-rounded approach to systematic measurement practices.

Kellyco Enters Metal Detector Deal with Duck Dynasty  Jul 10, 2013 1:35 PM By Tim Parry

Kellyco Metal Detectors has joined the Duck Dynasty: Kellyco has reached an exclusive licensing deal with Synergy Outdoors and Duck Commander to distribute and sell a branded line of Duck Commander metal detectors.

Multichannel Merchant’s Strategic Guides  Jul 05, 2013 1:59 PM By Tim Parry

The Operations & Fulfillment and Marketing & Ecommerce guides contain research results, best practices, thought leadership and ideas, key technology category comparisons, analysis, and more.

Gary Friedman Back as Chairman and Co-CEO at Restoration Hardware  Jul 03, 2013 11:14 AM By Tim Parry

Less than a year after announcing he was stepping down as chairman and Carlos Alberini’s co-CEO, Gary Friedman has returned to that position at Restoration Hardware Holdings.

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