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Post By Tim Parry

Survey: Consumers Want Social Sign-in Option on Merchant Sites  Feb 10, 2011 9:52 PM By Tim Parry

Most consumers get annoyed with having to sign in to a merchant’s website. A recent survey conducted by Janrain research found that 75% of people are bothered by registering on a website and will change their behavior as a result.

Outlook Worsens for Harry & David  Feb 09, 2011 11:04 PM By Tim Parry

Harry & David Holdings confirmed Tuesday that its second-quarter sales were lower than the same period last year. And there

Videos Help Lift eParty Unlimited’s Conversion Rates  Feb 08, 2011 8:12 PM By Tim Parry

Company president Jimmy Weng says adding product videos a year ago helped eParty Unlimited’s conversion rates grow. What’s more, thanks to recent changes to Google that reflect the importance of video, the merchant’s search engine rankings have risen as well.

Harry & David in Desperate Need of More Capital  Jan 19, 2011 8:26 PM By Tim Parry

The holiday season was not a happy one for Harry & David Holdings, and the company said yesterday it will not be able to finance continuing operations without securing new capital and restructuring its obligations.

Bluefly Adding Fragrances and Eyewear  Jan 19, 2011 3:51 AM By Tim Parry

Bluefly.com aims to help consumers dress their best with its discounted designer apparel and accessories. Now it hopes to make its customers smell

Survey Says: Retail Associates Want Mobile Capabilities  Jan 19, 2011 3:40 AM By Tim Parry

The majority of surveyed retail associates, 55%, believe that this holiday season

Roaman’s Reveals Rebrand Online  Jan 17, 2011 9:10 PM By Tim Parry

Roaman’s has rebranded. The multichannel plus-size women’s apparel merchant began showing off its redesigned logo and catalog pages and its “All About You

Sheplers, Charming Shoppes Execs Weigh In on Ecommerce Trends  Jan 13, 2011 11:28 PM By Tim Parry

Bill Bass is not a fan of QR codes. Bob Myers is a fan of customers having their own conversation on your ecommerce site. They didn;t agree with each other on those two subjects, but here’s they agreed on during a session on ecommerce trends at the National Retail Federation

Golfsmith.com Sees the Light on Outsourced Video  Jan 13, 2011 10:32 PM By Tim Parry

Golf equipment and apparel retailer Golfsmith knew it needed to keep up with the times and include videos on its ecommerce site, Golfsmith.com. Here’s why the merchant chose to outsource its video production.

Zappos.com Overtakes L.L. Bean in Customer Service Poll  Jan 13, 2011 10:21 PM By Tim Parry

What merchant delivers the best in customer service? Online shoes merchant Zappos.com overtook last year’s winner, sporting goods and apparel merchant L.L. Bean, in the NRF Foundation/American Express Customers

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