MULTICHANNEL MERCHANT » ARCHIVES FOR
Getting negative customer reviews? Don’t sweat them
Gourmet foods merchant Home Bistro Foods has a new owner:
Catalog printer Quebecor World has turned down a second offer by printing conglomerate R. R. Donnelley to purchase the company from bankruptcy. In a letter to Quebecor lead director Alain Rheaume and president/CEO Jacques Mallette filed with the U.S. …
Social media is hot, for both consumers and businesses. Just about everybody seems to be on Facebook, twittering and blogging, or following blogs. Is
The Pet Supplies Catalog Market Gained About 100,000 Active Names in the fourth quarter of 2008, according to New York-based list brokerages services
Many online merchants are using social media networks to build their brand, find new customers, and to a lesser extent, sell goods. But can you social media for customer service?
Gear and outerwear merchant Moosejaw Mountaineering has launched its first catalog to focus completely on backpacking and climbing gear.
So how can a multichannel retailer survive the recession? Ken Lane, president of consultancy group Hathaway and Lane, offered up 10 marketing tips for tight times in his May 4 ACCM session in New Orleans.