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Post By Tim Parry

Keep an Eye on Warehouse Labor Costs  Jun 24, 2009 7:59 PM By Tim Parry

Your customers are finally buying again, and your warehouse is getting busier. But is it time to bring back all of the workers you had to lay off earlier in the year?

Live From Internet Retailer: Traditional Catalog Model Shifting For CWDKids  Jun 18, 2009 2:13 AM By Tim Parry

Do catalogers still have a future if customers continue to shift their focus to other channels?

Live From Internet Retailer: Take the Good Customer Reviews With the Bad  Jun 17, 2009 1:32 AM By Tim Parry

Getting negative customer reviews? Don’t sweat them

DineWise Acquires Home Bistro Foods  Jun 16, 2009 7:05 PM By Tim Parry

Gourmet foods merchant Home Bistro Foods has a new owner:

Quebecor Rejects R. R. Donnelley’s Latest Offer  Jun 10, 2009 4:25 AM By Tim Parry

Catalog printer Quebecor World has turned down a second offer by printing conglomerate R. R. Donnelley to purchase the company from bankruptcy. In a letter to Quebecor lead director Alain Rheaume and president/CEO Jacques Mallette filed with the U.S. …

Social Climbing: Niche Marketers are Finding New Customers Thanks to Social Media  Jun 01, 2009 9:30 PM By Tim Parry

Social media is hot, for both consumers and businesses. Just about everybody seems to be on Facebook, twittering and blogging, or following blogs. Is

Market snapshot: Pet Owners Keep Shopping  Jun 01, 2009 9:30 PM By Tim Parry

The Pet Supplies Catalog Market Gained About 100,000 Active Names in the fourth quarter of 2008, according to New York-based list brokerages services

Social Media for Service?  May 27, 2009 12:47 AM By Tim Parry

Many online merchants are using social media networks to build their brand, find new customers, and to a lesser extent, sell goods. But can you social media for customer service?

Moosejaw Mountaineering Launches Summer Gear Catalog  May 13, 2009 9:43 PM By Tim Parry

Gear and outerwear merchant Moosejaw Mountaineering has launched its first catalog to focus completely on backpacking and climbing gear.

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