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Usage of mobile apps for mobile search far outweighs mobile app offerings by merchants, according to a pair of studies released in July. A survey by multichannel platform provider CrossView shows that just 12% of large retailers offer mobile apps to their customers. Meanwhile, a study by digital measurement company ComScore shows consumers are big on using mobile apps for local search.
An SEO and custom content campaign conducted by search engine tracker AdGooroo and online marketer Rocket Clicks for Sam Ash has helped the musical instrument retailer grow its online business. In six months after the program began, SamAsh.com experienced a 15% increase in organic search traffic and a 30% increase in year-over-year sales for the month of April 2011. What’s more, Sam Ash saw a 29% increase in overall sales, which include both phone and ecommerce.
Robert Passikoff, president of loyalty marketing firm Brand Keys, says Borders dug its own grave. For example, instead of adding e-readers, Borders’ inventory went from just books to also include mugs, candles and stationery.
Nearly four years after Takkt America sold it to private equity firm Caxton-Iseman Capital for $48 million, Conney Safety Products has made its own acquisition.
Bankrupt books and music merchant Borders Group has accepted a stalking horse bid from direct music and books seller Direct Brands worth more than $435 million. Direct Brands, a portfolio company of Najafi Companies, owns direct sellers Book-of-the-Month Club, Doubleday Book Clubs and Columbia House.
While it’s taken longer than many expected for U.S. consumers and merchants to connect with smartphone technology, mobile devices are now changing the way people shop
Since Johnson has been in charge for the trendy, fast-growing Apple Store chain, articles like this one from The Associated Press have speculated that J.C. Penney will go from square to hip. But even with J.C. Penney making moves to modify its image, can Johnson make the merchant’s customer experience more like Apple Store’s?
Daily deal sites from Groupon to LivingSocial to Gilt are part of a major etailing trend. Consumers make their way to flash sales sites with hopes of finding major markdowns on items they either need, or pull the trigger because they’re getting a bargain. But does partnering with these daily deal sites make sense for merchants? According to a recent survey by ForeSee Results, it does, but it doesn’t help with customer loyalty.
The Federal Reserve Board issued a final rule Wednesday establishing standards for debit card swipe fees, but does not match what was previously approved by the U.S. Senate.
Customers are no longer just finding your Website on browsers line Internet Explorer, FireFox and Safari. They are coming in through smartphones and portable tablet computers, and your site may not be compatible with those devices. That’s why you may want to consider a redesign on an HTML5-based platform.
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