Operations Summit 2016



Post By Tim Parry

MCM Awards Winners Atop ForeSee Results’ Satisfaction Index  Dec 29, 2010 10:31 AM By Tim Parry

Musician’s Friend’s and L.L. Bean’s ecommerce sites were the apple of the 2010 MCM Awards judges’ eyes, and those merchants’ customers seem to agree. Both merchants finished in the top 10 in the sixth annual ForeSee Results E-Retail Satisfaction Index, which was released today.

2010 Was the Year of Mobile Commerce  Dec 28, 2010 7:24 PM By Tim Parry

After a few years of articles and conference sessions that predicted, “This is the Year of Mobile Commerce,” its evident m-commerce finally arrived in 2010.

IE 9′s Tracking Protection Will Slow Consumers, Not Marketers  Dec 11, 2010 2:31 AM By Tim Parry

Is the new Tracking Protection feature practical for the Internet Explorer 9 user, or a warning message sent by Microsoft to marketers with hopes they will respect consumers’ privacy? Amy Africa and Tom Funk share their answers with us.

NewPage Closing Wisconsin Mill  Dec 09, 2010 10:34 PM By Tim Parry

Coated paper supplier NewPage announced Dec. 8 that it will close its Whiting, WI mill at the end of February 2011. The Whiting mill currently operates two paper machines, which produce approximately 250,000 tons annually of coated paper used by the publishing and printing industry, with a primary focus on mail-order catalog, magazine and retailer end uses.

Ten Social Media Mishaps to Avoid  Nov 30, 2010 9:36 PM By Tim Parry

Social media has been a charm for some merchants and a flop for others. But even the successful social sellers have made a faux pas or two along the way. And for many, making mistakes while trying to build their “social nation,” as social software provider Mzinga’s chairman/CEO Barry Libert calls it, has meant damaged reputations for their brands.

J. Crew Sold, Unhappy Shareholders Launch Investigations  Nov 24, 2010 4:25 AM By Tim Parry

Apparel cataloger/merchant J. Crew Group announced today that it will be acquired by funds affiliated with TPG Capital and Leonard Green & Partners for $43.50 per share in cash, or a total of nearly $3 billion. Shortly after the company announced the deal, several law firms issued statements indicating they are investigating the deal on behalf of J. Crew’s shareholders.

One Step Ahead Walks Off With Silver  Nov 23, 2010 1:04 AM By Tim Parry

Baby products merchant One Step Ahead has carved out a solid business selling unique products, and guarantees its customers can shop with confidence in its e-commerce site. The judges of the 2010 MCM Awards clearly felt that confidence, and awarded OneStepAhead.com a Silver in the Children’s Products category.

Study Shows Mcommerce Customer Experience Needs Improvement  Nov 16, 2010 10:53 PM By Tim Parry

More merchants are getting their feet wet with mcommerce, but how well are they doing with the channel? The E-tailing Group’s First Annual Mobile Commerce Mystery Shopping Study, conducted in the third quarter, shows that merchants are doing some things right with mobile

Journeys Shares Lessons Learned from Mobile Launch  Nov 12, 2010 10:39 PM By Tim Parry

At the Mobile Shopping Summit in New York in October, John Tighe, director of ecommerce at Journeys parent company Genesco Retail, talked about the integration of m-commerce across all channels. Here are some of the lessons Tighe said he’s learned along the way.

Why Amazon.com Wants to Buy Diapers.com’s Parent  Nov 11, 2010 1:18 AM By Tim Parry

Amazon.com is spending $545 million to acquire Quidsi, the parent company of Diapers.com, for the same reason the online retailing giant paid $850 million last July to buy online shoe merchant Zappos.com. If you can’t beat them, buy them.

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