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Online retail buying trends show consumers began shopping much earlier for the holidays in 2008 than in previous years, according to a new study by digital marketing service provider OneupWeb
Merchants may have been desperate for last-minute holiday sales this year, but catalog mailing volume took a December dip. Still, those mailing catalogs did try to drive sales with incentives
Members of the American Catalog Mailers Association have launched a letter-writing campaign that they hope will convince the U.S. Postal Service to roll back catalog postage to its pre-2007 rates. Read on, and download your own letter template.
Beleaguered big box and online electronics retailer Circuit City, which filed for Chapter 11 bankruptcy in November, on Friday said it will liquidate its assets.
New York-The Barrack Obama administration is not in the White House for another week, but the retail sector is already putting its trust in the president-elect
New York–Want to keep your customers during tough economic times? Try to win them over with a great customer experience
When it comes to e-mail subject lines, shorter is sweeter to the consumer
Although online spending reached $25.5 billion this holiday season, it was down 3% compared to the same shopping days in 2007, according to data compiled by online purchasing behavior monitoring company comScore. This marks the first time comScore has seen negative growth rates for the holiday season since it began tracking e-commerce in 2001
Consumer confidence has hit a low, according to The Conference Board
According to the annual Top 40 Online Retail Satisfaction Index from ForeSee Results and FGI Research, 40% of e-tailers saw a decline in customer satisfaction.