MULTICHANNEL MERCHANT » ARCHIVES FOR
What merchant delivers the best in customer service? Online shoes merchant Zappos.com overtook last year’s winner, sporting goods and apparel merchant L.L. Bean, in the NRF Foundation/American Express Customers
Ecommerce platform provider Mercent says its retail clients participating in Amazon.com’s “Selling on Amazon” third-party marketplace program and through Google Product Search increased in the fourth quarter by 46% and 28% respectively.
Apparel merchant Lands’ End has launched its January digital catalog with enhanced service functions including touch, pinch and zoom gestures developed for the iPad.
Two separate reports released Wednesday show a healthy rise in ecommerce sales for the 2010 holiday season
General merchant Macy’s says it will boost its ecommerce presence and add about 725 positions over the next two years to support its Macys.com and Bloomingdales.com websites. Macy’s aims to incorporate a multichannel strategy that will allow customers to shop seamlessly in stores, online and via mobile devices, the company said.
Musician’s Friend’s and L.L. Bean’s ecommerce sites were the apple of the 2010 MCM Awards judges’ eyes, and those merchants’ customers seem to agree. Both merchants finished in the top 10 in the sixth annual ForeSee Results E-Retail Satisfaction Index, which was released today.
After a few years of articles and conference sessions that predicted, “This is the Year of Mobile Commerce,” its evident m-commerce finally arrived in 2010.
Is the new Tracking Protection feature practical for the Internet Explorer 9 user, or a warning message sent by Microsoft to marketers with hopes they will respect consumers’ privacy? Amy Africa and Tom Funk share their answers with us.
Coated paper supplier NewPage announced Dec. 8 that it will close its Whiting, WI mill at the end of February 2011. The Whiting mill currently operates two paper machines, which produce approximately 250,000 tons annually of coated paper used by the publishing and printing industry, with a primary focus on mail-order catalog, magazine and retailer end uses.
by Mike Ward
Posted 9 hours ago
Posted 10 hours ago