FedEx Facebook Posts Prompt Social Media Firestorm

Consumers are lashing out on Facebook at UPS and FedEx because Christmas gifts that were guaranteed to be under the tree did not arrive on time.

UPS’s Facebook posts are protected and cannot be embedded. However, FedEx has not chosen to protect its posts, so the one below is being used as an example. By clicking on the word “Comments,” you can read what angry customers – and consumers who are standing up for FedEx – have to say about their experiences.

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