Good Looking Out, American Express!

Content Manager

I have been booking a lot of travel arrangements lately on my American Express Corporate card, most recently for a trip out to Seattle for the Shop.org conference.

Well, this week I booked my shuttle service as I normally would for any other trip.  On Monday evening I received a call from American Express asking me to verify a trip on British Airways, I told them I had not made any travel plans on British Airways.

American Express did their due diligence and immediately declined the transaction and planned to send me a new card immediately.

An hour after the initial call,  American Express called and informed me that the person or people who had made the travel arrangements under my name had called American Express, telling them not to decline it and provided them with all the appropriate personal information.

Whoever was making a fraudulent purchase had gathered personal information about me.  This is scary.  It is an invasion.  Someone out there in the world has somehow taken parts of your identity from you, it is like having someone come into your home and robbing you.

This has never happened to me before.  I have to say I commend American Express for being on top of this and taking action immediately.  The company showed their client that they are on top of things and are willing to do what they can.

I assume other credit card companies are doing the same with so much credit card frauds happening everywhere.

Once I was made aware of all of this, I immediately called my bank, called my other credit card companies to make them aware of what had happened.  Each ensured me everything looked fine and should there be any suspicious activity, I would be contacted.

American Express advised me to upload their application to keep an eye out on any fraudulent purchases going forward.

Many thanks American Express!

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