Multichannel Merchant Has Gotten a Web Makeover

I wanted to take a minute to welcome you to the newly redesigned home of Multichannel Merchant, your one-stop destination featuring the latest trends, news, best practices and research covering the world of ecommerce and direct-to-customer businesses.

As a visitor on our new site and member of the Multichannel Merchant community, you’ll have easier access to resources to help you do your job more efficiently and effectively including peers and expert opinions, the latest research, how-to content and partner and vendor solutions.

Features and resources on the new MCM.com include:

  • A cleaner, easier navigation interface.
  • Updated sections including news, must reads and featured videos.
  • Weekly Newsletters: Want the latest industry news in your inbox? Subscribe to our eletters.
  • Learn about Operations Summit, the leading industry event for direct-to-customer ecommerce operations, as well as virtual events, live and on demand for your whole team.
  • A complete archive of MCM webinars.
  • The Online Source Directory, your go-to resource guide for suppliers and resources to support your business.
  • Special Reports featuring expert interviews, case studies and the latest research on topics currently of interest to merchants.
  • Video interviews with thought leaders assessing industry trends and news.
  • Buzzing social channels and discussion groups on:

Please take a moment to explore our new site – we’re pretty proud of it! We hope you find it a valuable source of information and insights, as well as a connection to our community of ecommerce and DTC professionals. Your feedback and comments are always welcome!

Mike O’Brien is Senior Content Manager of Multichannel Merchant

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.