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Blog ARCHIVE

How to Create an Award-Winning Email Communications Experience  Feb 25, 2016 3:55 PM By Liz Harrington

What are the best practices in brand communications, especially in the critical area of transmitting a customer’s order information? Learn how SmartHub from eBay Enterprise + Innotrac analyzes its data to determine the winners and losers. And come to the Operations Summit, April 12-14 in Cincinnati, to find out the winners of the 2016 Excellence in Customer Experience Awards.

Amazon Free Shipping Threshold Hike Sure to Bolster Prime Membership  Feb 24, 2016 5:51 PM By Mike O'Brien

In a move surely designed to boost the already burgeoning rolls of Prime membership, Amazon has announced a change to its free shipping policy, raising the order threshold for the service to $49 for those without a $99 per year Prime subscription. The threshold had been orders of $35 or more.

13 Steps To Help You Plan An ERP System File Conversion  Feb 23, 2016 2:24 PM By Curt Barry

An ERP system file conversion “don’t get no respect,” as Rodney Dangerfield would say. Everyone knows they need to write programs and convert files. However, it’s not uncommon to leave off detailed discussion of which files and tables to convert, what data fields and how much data (this year’s only or how many years’ history) until the implementation. So to help, here are 13 steps to help you navigate the often tedious but critical process.

4 Trends Shaping the Mobile Shopping Experience  Feb 23, 2016 1:34 PM By Ted Fay

Mobile trends are like fashion trends: changing and evolving quickly. As a business, it’s imperative to ensure your mobile marketing strategy is relevant if you want to maintain a competitive advantage in the marketplace. Here are four trends shaping mobile shopping experience.

Room for Improvement: 5 Steps to Better Retail Warehouse Selection  Feb 23, 2016 1:12 PM By Fabio Duque

With hundreds of millions of square feet of public space available for your retail warehouse in North America alone, how can your company do the best possible job of differentiating between facilities? Just as important, how can it choose the retail warehouse space that will be a perfect fit? Here are some tips that can help make the selection process a great success.

4 Best Ways to Seamlessly Infuse Content Into Ecommerce  Feb 22, 2016 4:48 PM By Elisabeth Bradley

Since ecommerce became a viable and preferred purchasing channel for consumers, the role of content in ecommerce has changed. But, what hasn’t changed is the fact that content still has an important role in ecommerce. Here are three best ways to infuse content into your ecommerce strategy.l

3 New Rules for Winning at Ecommerce in 2016  Feb 22, 2016 10:38 AM By Mollie Spilman

Despite mobiles massive growth, consumers have been slow to adopt mobile as a significant purchasing channel. See what new rules in ecommerce are ahead in 2016.

Amazon Flex Drivers Reportedly Delivering Parcels  Feb 19, 2016 3:16 PM By Mike O'Brien

Amazon is once again on the move in logistics and delivery, with Reuters reporting its courier-based Amazon Flex network is making parcel deliveries in addition to the typical everyday goods being sent to Prime members.

Reuters said Amazon did acknowledge that drivers for Amazon Flex in Texas had already begun mixing in parcel deliveries with regular Prime Now orders. Amazon Flex, which allows couriers to sign up for delivery shifts via an app, is currently available in 14 cities including Seattle, Las Vegas, Phoenix and Dallas.

Are Canadian Consumers Our Cross-Border Buddies?  Feb 18, 2016 9:08 AM By Tim Parry

The MCM Outlook 2016 survey results are in… and it looks like Canadian consumers are U.S. merchants’ cross-border buddies. While Canada may not be a surprise as the most-popular country U.S.-based merchants sell into, the other four may be a shot. Click through to find out, and let us know which countries you’re selling into.

Top 8 Mobile Shopping Problems  Feb 16, 2016 11:40 AM By Hayley Silver

As shoppers move farther away from their desktops to make more and more purchases online, it is imperative that retailers understand and address the frustrations many users have with their mobile retail experience. Here are the top eight complaints of mobile shopping experience.






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