MULTICHANNEL MERCHANT » BLOG
BlogMar 08, 2016 3:06 PM By Curt Barry
Third-party logistics companies or 3PL providers can help ecommerce and direct-to-customer merchants expand internal fulfillment operations without large outlays. In the past five years some large companies have entered the market with extremely competitive services and costs.To help in the decision process, here are 10 ways that 3PLs have helped companies do just that.
BlogMar 08, 2016 2:47 PM By Kirsty Tull
While digital consumers are enamoured with the convenience of mobile shopping, analysts are finding that they’re also concerned about some aspects of the ecommerce experience. Here are three ways to build customer trust and loyalty this year.
BlogMar 08, 2016 2:34 PM By Jim Lahner
There has been a shift in perception of customer service as businesses across virtually every industry have undergone digital transformation. Here are five principles about customer service in the digital age.
BlogMar 08, 2016 2:30 PM By Rob Gonzalez
Omnichannel enjoyed buzz-worthy status in 2015, but that was just the beginning. This will be the year that omnichannel becomes “omni-essential,” driven by the increasing need to meet customers when, where and how they shop. Here are 3 reasons why this phenomenon is taking place.
BlogMar 07, 2016 7:05 AM By Margie Kupfer
As mobile usage continues to grow, new social platforms will also continue to evolve and be discovered—bringing a whole new element to social marketing. In the very near future, we will see the integration of mobile and social channels through messaging apps like WhatsApp and Viber, live-streaming tools like Periscope, and traditional networks like SnapChat and Facebook that have staying power.
BlogMar 04, 2016 2:14 PM By Arthur Schopp
Cross-channel attribution continues to be a hot topic, and while retailers and vendors alike are eager to talk about it, it seems there are still as many questions and challenges as there are answers. Here are some tips marketers can use the cross-channel attribution to their advantage.
BlogMar 04, 2016 1:59 PM By Zeke Hamdani
In a market where your most valuable customers are omnichannel, how integrated is your membership program? Here are some tips that will make your customers be happy members of your brand.
BlogMar 04, 2016 1:39 PM By Maria Pergolino
We are in the middle of rapid change; accelerating business, ubiquitous information, digitalization of our tools, and evolving relationships both inside and out of our company. Here are some tips to help drive sales for your business.
BlogMar 02, 2016 9:49 AM By Jonny Dixon
There are some pretty big changes afoot in the B2B sector when it comes to purchasing decisions. Here are some tips that will provide this digital, mobile-savvy group with the kind of experience they expect.
BlogMar 02, 2016 8:26 AM By Maria Haggerty
As you grow your digital offerings, you must accurately gauge when and how to expand ecommerce operations while keeping what works in view. While moving toward your 2016 goals, consider investing in the right tools and partners in order to foster growth, but never forget your brand’s beginnings.
by Jamin Dick
Posted 4 days ago
by Curt Barry
Posted 1 week ago