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Blog ARCHIVE

Merchants Spending Millions to Combat Card-Not-Present Fraud  Dec 09, 2015 10:47 AM By Chris Uriarte

A new study from Javelin suggests that while card-not-present fraud is expected to rise post-EMV in the U.S., outsourcing may help address the issue.

The ABCs of Preventing Shipping Damage, Part I  Dec 08, 2015 5:50 PM By Will O'Shea

Breaking up may be hard to do, but breaking products in transit is all too easy. Part 1 of this series offers lots of great tips to prevent shipping damage.

3 Technologies to Support More Secure Online Transactions in the New Year  Dec 08, 2015 4:01 PM By Eve Maler

According to new research from ACI Worldwide, this holiday season we can expect to see a spike in online retail shopping fraud.

The Current State of Consumer-Generated Content  Dec 08, 2015 11:54 AM By Sara Spivey

When was the last time you sought out someone’s opinion, either in-person or online, before making a purchase? A week? A day? Maybe even this morning?

Is Your Customer Service Performance Building Confidence and Loyalty?  Dec 08, 2015 10:59 AM By Curt Barry

What are you doing in customer service to keep folks happy? What are the metrics and are you hitting service levels? Here are some key points to consider.

Cracking the Gift Buyer Code  Dec 07, 2015 5:14 PM By Morgan Lynch

No matter the occasion, science has taught us that we feel a greater sense of happiness when we give gifts to others. But finding the right gift can be difficult and stressful.

5 Things the Holidays Can Teach You about Personalization  Dec 07, 2015 11:28 AM By Jason Fordham

Initial reports indicating in-store sales were down this Black Friday, while accurate, don’t paint a full picture of the retail climate this holiday season.

Smaller Boxes, Bigger Rewards: How to Survive the Holidays in Ecommerce  Dec 04, 2015 3:38 PM By Ken Chrisman

To save ecommerce shipping costs this holiday season, the right box size, packaging materials and knowing what customers want are important considerations.

Lessons from the Amazon Breach: How to stop fake reviews  Dec 03, 2015 12:21 PM By Jonathan Hinz

As an online retailer, establishing trust among your audience is a key element in your sales strategy and relationships.

Borderless Ecommerce Business Explained  Dec 03, 2015 11:26 AM By James Hyde

Opening up your product to a worldwide audience is an exciting time, and an obvious way of growing your customer base and revenue. It can, however, come with costs both in a financial sense and at a practical level. Here are some of the common areas to consider when you’re thinking about selling your products into foreign markets.






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