Subscribe To X
MULTICHANNEL MERCHANT » BLOG
BlogJan 05, 2016 2:32 PM By Jeremy Bodenhamer
Distribution data and technology can help retailers improve customer service, supply chain and shipping processes. Here are 6 steps to help get you there.
BlogJan 05, 2016 2:07 PM By Suchit Bachalli
It was a great year for B2B e-commerce, and a Frost & Sullivan report claims that the U.S., along with China, will be the largest B2B e-commerce market by 2020, with sales reaching $1.2 billion that year.
BlogJan 04, 2016 11:59 AM By Bill Zielke
It’s been a busy year for e-commerce. The convenience and choice available with online shopping continues to win more buyers, and this year for the first time the National Retail Federation reported that on Thanksgiving weekend, more people shopped online than in stores.
BlogJan 04, 2016 11:26 AM By Noah Jessop
While we’re all celebrating the end of 2015, a larger question looms: what will next year bring us? With shoppers’ increasingly on-demand access to goods and services, the competition for their attention will be fiercer than ever.
BlogJan 04, 2016 10:40 AM By Brian Elliott
Consumers made their transition to omnichannel some time ago, and slowly retailers are following suit.
BlogJan 02, 2016 10:51 AM By Tim Parry
From a heavy direct-to-customer reliance on catalogs, to the second-coming of ecommerce, to multichannel, to the “Year of Mobile Commerce,” to our current state of omnichannel, so much has changed in my 10 years with Multichannel Merchant.
BlogDec 30, 2015 2:23 PM By Jim Davidson
With all of the attention on the magical marketing momentum of the holidays and the positive sales results, it can be easy to overlook some of the more mundane data that can actually help you find success in the new year. Here are four steps to analyze your acquisition efforts and build a program to rekindle the spark in 2016.
BlogDec 30, 2015 2:09 PM By Mike Sands
To meet the expectations of cross-channel customers, retailers must pursue a people-based marketing strategy that will help them reach shoppers in the right place, at the right time, with the right message. This, of course, is no small task. Customer recognition and real-time engagement across channels are major challenges facing retailers today. So where does a retailer begin?
BlogDec 28, 2015 5:30 PM By Dax Dasilva
2015 has come and (nearly) gone, and for the retail industry, it has been a year of big change. From a variety of new payments options and requirements to new ways to sell online, there are a number of trends propelling the industry forward. Here are Dax Dasilva’s predictions for which retail trends will bubble to the top in 2016, and how winning retailers will react.
BlogDec 28, 2015 4:39 PM By Roberto Ugo
A data convergence system that analyzes both online and offline data is your best bet for building an omnichannel presence because it enables you to create an engaging, hassle-free customer experience. Let’s look more closely at how to use data convergence in an omnichannel strategy.