Blog ARCHIVE

What You Missed at eTail West 2014  Mar 12, 2014 1:04 PM By Daniela Forte

If the unusually cold tempuratures wasn’t the topic of conversation at eTail West in San Antonio last week, mobile was. It was the talk among several sessions throughout the conference in some capacity or another. Utilizing mobile and offering a personalized experience across channels for customers was a priority among many.

The Men’s Wearhouse-Jos. A. Bank Battle Went Like This  Mar 11, 2014 3:13 PM By Tim Parry

It was like The Men’s Wearhouse kept calling and Jos. A. Bank would yell, “‘taint enough, call back” and hang up. We’ll do some serious reporting on this $1.8 billion acquisition soon. Meanwhile, enjoy the clip.

Don’t Say That  Mar 09, 2014 2:22 PM By Herschell Gordon Lewis

A quick question whose answer should pop into your mind within three seconds: What benefit does “but” have that “however” lacks? You’re putting a commanding finger on an almost-invisible way to add or lose power in a 21st-century email solicitation.

5 Reasons Why You Need to Join Me at the Operations Summit  Mar 06, 2014 1:52 PM By Erin Lynch

We are just a few weeks away from the 2014 Operations Summit and we have an insane line up of speakers and probably the best series of sessions in the shows history. But if that doesn’t convince you, hopefully these reasons will!

Congratulations on the Oscar, Jared Leto… Whoever You Are…  Mar 03, 2014 1:13 AM By Tim Parry

This may sound like something I’m making up… But I have never seen Jared Leto act. Nope, never saw a single movie or show he’s in, and I probably couldn’t tell you anything about the band he’s in. And I’m getting hell for it on Facebook. Really. How dare I say I never saw “Fight […]

Netflix Spoofs Amazon Drones  Feb 26, 2014 11:52 AM By Erin Lynch

It turns out Amazon is not the only online merchant looking to get into drone fulfillment capabilities. Netflix, taking jabs at its streaming video competitor, has announced its own delivery service, “Drone 2 Home,” in a recent video mocking the futuristic service.

U.S. Needs to Pay Attention to Canada’s Delivery Decisions  Feb 24, 2014 11:59 AM By Erin Lynch

With the U.S. population now jumping to their computers or mobile devices to shop or communicate with a friend or loved one, the USPS needs to look at ways to cut costs in order for it to survive and community mailboxes and cutting delivery days appears to be one of the best answers out there.

7 Takeaways from IR Focus Orlando  Feb 23, 2014 10:51 AM By Tim Parry

IR Focus: Web Design + Mobile Commerce 2014 was held earlier this month in Orlando. Here are 7 takeawys from IR Focus sessions that you can use as you enhance and update your marketing campaigns and ecommerce sites.

Online Florists Respond to Valentine’s Day Delivery Complaints  Feb 19, 2014 12:51 PM By Daniela Forte

Valentine’s Day was a tough one for some of the major online florists, who spent most of the holiday and last weekend responding to customers complaints regarding missed or damaged deliveries.

Optimize Omnichannel Engagement with Actionable Consumer Insights  Feb 19, 2014 10:20 AM By Ellen Shannon

Multichannel Merchant recently conducted a deep-dive research study, sponsored by Neustar, that gets to the heart of what companies are thinking about how they use, or want to use, data-driven consumer insights to create omnichannel engagement with customers and prospects. This research will show how your company stacks up, and you’ll learn how to improve your omnichannel engagement through use of actionable consumer insights.






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