Operations Summit

Subscribe


 

Blog ARCHIVE

Omnichannel Choreography Delivers the Perfect Customer Experience  Nov 18, 2014 2:56 PM By Frank Poore

Through “omnichannel choreography,” retailers can orchestrate all the moving pieces of online order fulfillment and deliver the perfect customer experience.

Why Bringing Your Own Device is Not Right for the Retail Sector  Nov 18, 2014 2:10 PM By Mike Lanciloti

The “Bring Your Own Device” trends has exploded over the past few years and infiltrated every business sector – even retail. See whether this is helping or hindering customer experience.

5 Ways Sabon Brought Boutique Appeal to Their Ecommerce Platform  Nov 18, 2014 1:14 PM By Himanshu Sareen

The internet is a bastion of customer convenience, but it demands more effort from retailers who want to give customers a profound and memorable experience. See how Sabon made this possible with their ecommerce platform.

Leveraging Big Data Via One-on-One Videos  Nov 18, 2014 9:38 AM By Deirdre Mills

Brands can provide truly personalized customer experiences and achieve their acquisition and retention goals by combining big data with online video, the most engaging digital medium.

Amazon is Looking for a Few Good Drone Pilots  Nov 17, 2014 12:28 PM By Tim Parry

Can you pilot a drone? Then Amazon Prime Air wants you! Amazon is looking for flight operations and certification personnel for flight testing its UAS technologies. Here’s a look into Amazon’s next step toward making same-day delivery by drone a reality.

Happy Birthday to Me: Gifts in My Inbox  Nov 17, 2014 11:34 AM By Ross Kramer

Having just celebrated a November birthday, I noted some trends that popular merchants are implementing to help subscribers celebrate their birthdays.

Consumer Concerns of Online Security Impact Smaller Businesses  Nov 17, 2014 10:09 AM By Matt Winn

With a majority of media attention has focused on mega-retailers like Target, small businesses are still looking to find ways to calm customer fears as they enter the biggest selling months of the year. See what small businesses are doing to keep their customers protected.

How to Use Paid Social Media to Increase Holiday Sales  Nov 16, 2014 8:27 PM By Ellen Jantsch

The holiday shopping season is upon us and many retailers hoping to reach shoppers online will put paid social media at the center of their marketing efforts this season. Here’s how you can create the right message at the right time and yield the right increase in sales.

3 Steps to Protect Your Business’ Online Back Door  Nov 16, 2014 7:39 PM By Scott Walters

Though it’s easy to forget about the back door, it’s imperative that ecommerce retailers protect the administrative sections of their web content platforms. Fortunately, there are three steps retailers can take now – in advance of Black Friday – to protect their administrative pages.

How to Connect With Nordic Customers  Nov 16, 2014 11:15 AM By Maureen Gleeson, Oban Digital

The Nordic countries – Sweden, Norway, Denmark, Iceland and Finland – are an attractive group of markets for international ecommerce businesses for a number of reasons. With more than 15 million consumers online in the Nordic region, we discuss the factors you should be aware of when entering the ecommerce market in the Nordics.






© 2014, Access Intelligence, LLC. All rights reserved.