Operations Summit 2016

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Blog ARCHIVE

5 Digital Marketing Trends and Predictions for 2016  Dec 22, 2015 4:46 PM By Kaysha Kalkofen

Staying up to date on digital marketing trends will provide savvy marketers significant competitive advantages. Here’s a guide to what to expect in 2016.

Tis the Season to Make Offboarding Plans for Seasonal Employees  Dec 22, 2015 12:30 PM By Amber Hyatt

Ultimately, seasonal employees can either be an advocate or detractor for the company. To ensure the former, companies must understand that offboarding means more than just the logistics of returning keys, badges and computers.

5 Last-Minute Holiday Marketing Tips for Online Marketers  Dec 21, 2015 2:26 PM By Chris Birkholm

With the holidays upon us, the clock is ticking through another deal-packed season of online commerce. Here are five last minute holiday marketing tips you can still launch on your site to amp up your online sales this holiday season.

Omnichannel Retailer, Watch Out For These Customer Experience Hurdles  Dec 16, 2015 3:16 PM By Karthik Marudur

If you’re an omnichannel retailer, here’s how you can eliminate hurdles during pre-purchase, purchase and post-purchase phases to delight your customers.

4 Reasons Why Store Operations Teams Can’t Ignore Customer Experience Data  Dec 16, 2015 11:17 AM By Susan Ganeshan

Today’s retail marketplace is more customer-centric than ever, with fierce competition to stand out among an abundance of options consumers have to do business with.

Top 5 2016 Predictions: B2B Keeping Pace With the On-Demand Economy  Dec 16, 2015 11:01 AM By Michael Elmgreen

For the last decade, retailers have been increasing the ease of shopping and the speed of product delivery as they respond to the on-demand requirements of consumers.

What’s In-Store for B2B Marketing in 2016  Dec 16, 2015 10:38 AM By Maria Pergolino

As another year wraps up, it’s time once again to turn our gaze towards the New Year… just kidding, over here at Apttus, our Q4 runs through January and there are still thousands of opportunities to pursue before we close the books on 2015.

Some of Today’s Hottest Cross-Border Trade Growth Markets  Dec 16, 2015 10:16 AM By Melissa O'Malley

While we hear about the explosive growth of ecommerce in the U.S. and China, one can’t help but wonder what the next big market will be. Which countries are on the verge of ecommerce renaissances, about to hit the inflection point into a new era of online buying? As the barriers to international ecommerce are […]

The ABCs of Preventing Shipping Damage, Part II  Dec 16, 2015 9:42 AM By Will O'Shea

Having products damaged in transit can’t be avoided entirely, but it can certainly be reduced. In the second and final installment, learn some valuable tips that will lessen the potential of shipping damage, improve customer satisfaction and limit unnecessary product returns.

How To Create an Award-Winning Ecommerce Packaging Experience  Dec 15, 2015 4:48 PM By Liz Harrington

Ho, Ho, Ho!  ‘Tis the season to be jolly as SmartHub Benchmarking compiles lists of naughty and nice retailers in preparation for the 2016 Excellence in Customer Experience Awards at Multichannel Merchant’s Operations Summit, to be held April 12-14 in Cincinnati. Right now, senior analysts are toiling away to tabulate this year’s scores so that finalists […]






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