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Blog ARCHIVE

Breach Could Spell Real Trouble for CurrentC  Oct 29, 2014 5:20 PM By Tim Parry

Just eight weeks after it announced a private pilot mode launch of its customer-centric and secure mobile payment solution, CurrentC, the Merchant Customer Exchange announced its email database has been hacked. So what does this mean for CurrentC?

The Same-day Delivery Reality  Oct 29, 2014 4:03 PM By Daniela Forte

It’s safe to say that same-day delivery isn’t a passing trend: vendors and carriers are listening by expanding their reach to major areas to make same-day delivery a reality. See what carriers are doing with same-day delivery.

Free Shipping Free-For-All  Oct 29, 2014 9:55 AM By Mike O'Brien

With the holiday shopping season fast approaching, retailers are lining up in droves to offer “free” shipping to consumers as a promotional tool to drive sales.

7 Key Differences Between Chinese and Western Consumers  Oct 28, 2014 8:11 PM By John W. Spelich

For one thing, online shopping in China is a much bigger deal than it is in the West, as Singles Day sales volumes show. Yet unlike their counterparts in more mature economies, China’s increasingly affluent consumers are fairly new to e-tail. Here are seven key differences between Chinese and Western consumers.

How to Transform Omnichannel Retail from Myth to Reality  Oct 28, 2014 8:01 PM By Oren Levy

Most retailers are at a loss as to how to implement an omnichannel strategy in their physical and online stores. However, there are a number of solutions available to help retailers of all sizes cater to the consumer expectation for a personalized cross-channel shopping experience.

5 Easy Ways to Make Returns Part of Your Holiday Season Game Plan  Oct 28, 2014 9:27 AM By Amine Khechfe

And while the thought of returns might make a retailer shudder, planning ahead can actually help increase sales long term.

Five Ways Brands Can Win at Social this Holiday Season  Oct 27, 2014 4:29 PM By Daniela Forte

Folke Lemaitre, founder and CEO of Engagor, a real-time customer engagement, social media, monitoring analytics platform, shared with Multichannel Merchant five ways brands can win at social this holiday season.

Retailers Should Put the Shopping Cart Before The Horse  Oct 27, 2014 3:04 PM By Michele Salerno

Shopping carts are not simply tools for conversion. They can literally make or break a retailer. Here are three shopping cart features that will provide excellent foundations to satisfy customer expectations and keep them spending with you.

5 Revolutions That Will Shape the Future of Marketing  Oct 27, 2014 11:12 AM By Owen Shapiro

The press is full of trendy terms—Big Data, the Internet of Things, Digital Natives, Globalization, Social Media, etc.—that attempt to describe the complex technological and social changes that the world is currently experiencing. However, there is a danger in reducing complex social dynamics down to a few catchy buzzwords – trendy terms can act as intellectual shortcuts that fool people into thinking they understand these ideas when they really don’t.

Avoiding Coal: 7 Ways to Lower Email Blocking Risks  Oct 27, 2014 6:57 AM By Jim Davidson

A burnt turkey. A lump of coal. An ISP block. All of these can ruin your holidays faster than a nor’easter drops snow. Here are seven things you can do to minimize deliverability risks during the holidays, and keep consumers from blocking your emails.






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