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Blog ARCHIVE

Online Florists Respond to Valentine’s Day Delivery Complaints  Feb 19, 2014 12:51 PM By Daniela Forte

Valentine’s Day was a tough one for some of the major online florists, who spent most of the holiday and last weekend responding to customers complaints regarding missed or damaged deliveries.

Optimize Omnichannel Engagement with Actionable Consumer Insights  Feb 19, 2014 10:20 AM By Ellen Shannon

Multichannel Merchant recently conducted a deep-dive research study, sponsored by Neustar, that gets to the heart of what companies are thinking about how they use, or want to use, data-driven consumer insights to create omnichannel engagement with customers and prospects. This research will show how your company stacks up, and you’ll learn how to improve your omnichannel engagement through use of actionable consumer insights.

How are you Growing your Global Ecommerce Sales?  Feb 18, 2014 8:55 AM By Tim Parry

International sales from U.S. online retailers will jump from $11 billion in 2014 to almost $50 billion by 2020, which would make up 16% of the overall U.S. online retail market. So what are you doing to grow those global ecommerce sales? Here’s how Multichannel Merchant can be your resource for growing global ecommerce sales.

Is Bitcoin the Payment Game Changer or the Next Shiny Object?  Feb 17, 2014 2:49 PM By Tim Parry

Is Bitcoin about to change the way we pay for goods and services on the Internet? Or is Bitcoin just another alternative payment method that comes in like a lion and goes out like a lamb?

40 Terrific Tweets from IR Focus Orlando, Day 1  Feb 12, 2014 6:17 AM By Tim Parry

Did you miss Day 1 of the IR Focus Web Design and Mobile Commerce conference and expo in Orlando? I missed you, too! Here’s 40 terrific tweets from Day 1 that will get you caught up.

Your Opinion is Worth $500… or an iPad Air  Feb 11, 2014 6:16 AM By Tim Parry

Multichannel Merchant wants your input for its MCM Outlook 2014 reports. If you give us 5 minutes of your time to take our survey, we’ll give you a chance to win an iPad Air. Already have one? Then you can trade your prize in for a $500 American Express gift card.

CVS Sacrifices Billions for Long-Term Delivery on Brand Promise  Feb 07, 2014 11:59 AM By Jeannie Walters

But understanding who you are as a brand and organization is the first step to delivering a superior customer experience. You don’t have to be all things to all people. You have to be the right things to the right people.

Operations Summit Keynoter Emmitt Smith Cowboys Up on CNN  Feb 07, 2014 7:40 AM By Tim Parry

He’s got 3 Super Bowl rings and he’s danced with the stars. And at Operations Summit 2014, Emmitt Smith will outline the principles that helped him become a winner on and off the football field – and how you too can develop the focus it takes to be the best personally and to be part of the best operations team.

Jerry Seinfeld on the Men’s Wearhouse, Jos. A. Bank Battle  Feb 05, 2014 8:45 AM By Tim Parry

Jerry Seinfeld is fascinated by the ongoing acquisition battle between Men’s Wearhouse and Jos. A. Bank. Seinfeld laughed about it during an appearance on BuzzFeed Brews with CBS This Morning.

Thanks Amazon for Taking Care of My TV  Feb 03, 2014 12:48 PM By Daniela Forte

This past weekend I moved out on my own from my parent’s house into a small apartment here in Connecticut.






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