Supply Chain Risk: When Bad Things Happen to Good Cargo  Jul 28, 2015 12:05 PM By Dave Zamsky

As supply chains are often global in scope and impact fiscal health, supply chain risk is a major issue. Here are some steps to take to mitigate that risk.

How to Assess Your True Readiness for a System Go Live Date  Jul 27, 2015 1:35 PM By Curt Barry

How do you know you’re ready for a system go live on new software that drives your retail operations? Here are 10 steps to help determine if you’re there.

Understanding the 8 Stages of the Omnichannel Order Lifecycle  Jul 27, 2015 12:41 PM By Jim Barnes

To optimize operations and drive success, retailers must focus on processes, technology and people across all 8 stages of the omnichannel order lifecycle.

The 5 Lifecycle Stages of an Online Shopper  Jul 27, 2015 11:48 AM By Pini Yakuel

Managing your customer relationships based on lifecycle stages is a powerful way to increase engagement and loyalty. Here’s why deployment of data-driven retention campaigns improves your ability to engage, monetize and retain customers, resulting in long-lasting customer relationships and an improved bottom line.

It’s Not Too Early to Start Planning for the Holidays  Jul 21, 2015 10:00 AM By Jim Davidson

As you begin to plan for the holiday season, be sure to look for ways to strengthen the foundation of your commerce marketing. Here are several tips that will make the holidays brighter for your business.

It’s Beginning to Look A Lot Like Live Chat for the Holidays  Jul 20, 2015 10:28 AM By David Lowy

One area of holiday planning that often gets overlooked until the last minute is online chat. Here are some tips about how to properly leverage your live chat.

Prime Day Causes 14,000% Spike in Roomba Sales  Jul 16, 2015 2:25 PM By Tim Parry

Prime Day was a success for Amazon, says Amazon. 14,000 iRobot Roomba 595 Pet Vacuum Cleaning Robots were sold on Amazon on Prime Day, compared to 1 the previous Wednesday. That’s an increase of 14,000%. Time to break out the confetti cannons.

The Importance of the Empowered Employee to the Future of Retail  Jul 16, 2015 11:42 AM By David Trice

So what can retailers do in order to empower their employees to not only handle this highly evolved customer, but embrace them, build trust and nurture a long-term relationship? See the best practices to implement the best retail environment.

How to Choose the Right POS Platform  Jul 16, 2015 11:28 AM By Ian Goldman

There are many reasons retailers find themselves shackled by point-of-sale platforms that no longer meet business needs. Find out how you can choose the right POS platform for your business.

Using Data-Driven Intelligence to Stay Ahead in Retail  Jul 16, 2015 11:26 AM By Oren Levy

Data-driven intelligence will ultimately enable retailers to cater to customer needs in a more individualized and sophisticated manner, without expending excessive effort, expense, and resources. Read on to learn how some retailers are analyzing consumer data to better understand and meet customer needs.

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