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Blog ARCHIVE

3 New Rules for Winning at Ecommerce in 2016  Feb 22, 2016 10:38 AM By Mollie Spilman

Despite mobiles massive growth, consumers have been slow to adopt mobile as a significant purchasing channel. See what new rules in ecommerce are ahead in 2016.

Amazon Flex Drivers Reportedly Delivering Parcels  Feb 19, 2016 3:16 PM By Mike O'Brien

Amazon is once again on the move in logistics and delivery, with Reuters reporting its courier-based Amazon Flex network is making parcel deliveries in addition to the typical everyday goods being sent to Prime members.

Reuters said Amazon did acknowledge that drivers for Amazon Flex in Texas had already begun mixing in parcel deliveries with regular Prime Now orders. Amazon Flex, which allows couriers to sign up for delivery shifts via an app, is currently available in 14 cities including Seattle, Las Vegas, Phoenix and Dallas.

Are Canadian Consumers Our Cross-Border Buddies?  Feb 18, 2016 9:08 AM By Tim Parry

The MCM Outlook 2016 survey results are in… and it looks like Canadian consumers are U.S. merchants’ cross-border buddies. While Canada may not be a surprise as the most-popular country U.S.-based merchants sell into, the other four may be a shot. Click through to find out, and let us know which countries you’re selling into.

Top 8 Mobile Shopping Problems  Feb 16, 2016 11:40 AM By Hayley Silver

As shoppers move farther away from their desktops to make more and more purchases online, it is imperative that retailers understand and address the frustrations many users have with their mobile retail experience. Here are the top eight complaints of mobile shopping experience.

Digital Disruption: Using the Customer To Drive Organizational Change  Feb 16, 2016 9:42 AM By Phil Freegard

When it comes to the digital challenge, most organizations are changing, not transforming. Here are five key considerations when embarking on a digital transformation journey. Here are five key considerations when embarking on a digital transformation.

It’s Not All About Mobile, It’s About Customer Experience  Feb 16, 2016 7:24 AM By Darren Hill

A great mobile experience is just one part of the customer-centric strategy that the smartest brands are using every day. The customer, after all, is the driving force behind all of the great holiday numbers we’ve seen. Here are some key customer experience issues that will keep customers coming back to your site on any channel.

9 Ways Procedures and Documentation Improve ERP System Use  Feb 11, 2016 3:09 PM By Curt Barry

I can’t tell you how many times I’ve heard “This ERP system’s design is intuitive!” as an excuse for not writing procedures. These systems are so intuitive that management can’t seem to use them. Maybe it’s intuitive for Windows-based systems to some degree in terms of navigation and functions. Or it’s intuitive for those under 30 that have far more PC and web browser skills than mature workers.

To help alleviate these issues, here’s a checklist of 9 action steps to take that will help ensure a smooth ERP system upgrade.

3 Ecommerce Trends to Implement in 2016  Feb 11, 2016 1:57 PM By Stephanie Gifford

An exciting change is on the rise as these new trends shape online retailers, shoppers, and prosumers alike. Here are three ecommerce trends to look out for in 2016.

Personalize Your Messages Without Stalking Your Customer  Feb 11, 2016 10:20 AM By Susan Wall

Emails jamming up a shoppers inbox are often ignored and one of the best ways to grab a shopper’s attention is by using segmentation to personalize messages that make a visitor feel as thought their web experience was designed just for them. Here are tips to personalize emails for your consumers.

4 Tips to Grow Your Global Ecommerce Business  Feb 10, 2016 1:10 PM By Daniela Forte

While several brands are going global with their business these days, it is still not an easy process for most. Here are four tips to localizing your global business.






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