My Teleflora Experience

| Daniela Forte

I recently had to order flowers online for a wake I was attending, and after the order was all said and done, I realized I had forgotten to put everyone’s name on the card.

The Top 124 Tweets from Shop.org 2013, Day 1

| Tim Parry

Slow WiFi at McCormick Place’s Lakeside Center? Well done, Tweeting Shop.org 2013 attendees. It took me into the wee hours of the morning to filter through all the tweets sent during the first full day of the #shoporg13 Summit and find the top ones to include in Storify…

Shop.org Summit: Story Telling and Customer Centricity Prevail In Digital Experiences

| Ragini Bhalla

For two and a half days every year, marketing executives, ecommerce specialists, brand marketers, digital agencies and technology vendors all line up to attend, sponsor, speak, listen, learn and share at the Shop.org Summit. For my first Shop.org post, I’m recounting the two themes that brands really cannot afford to ignore in this hyper connected environment we live in.

Google Maps Street View Captures My Late Mom

| Tim Parry

Back in 2011, cars with Google cameras were driving slowly through my community, capturing images for its Google Maps Street View. And it captured a great moment with my and my wife’s families.

Systems Implementation is a Hot Topic

| Tim Parry

For our October 2010 issue, Curt Barry of F. Curtis Barry & Co. penned a piece called “7 Steps to Successful Systems Integration.” Three years later, we’re finding it’s one of the most-viewed articles on MultichannelMerchant.com. Coincidence? Maybe not. But it’s worth another look.

Funniest Amazon Product Reviews of All Time… Or At Least Today

| Tim Parry

If you’re Amazon, you can turn funny reviews into comic gold. Even before the Three Moon Wolf T-Shirt became a viral wonder, trolls and customers alike have used their wit and wisdom to create fake product reviews on Amazon.com. Here’s our gallery of the funniest Amazon product reviews of all time.