ecommerce mobile transaction

6 Ways T.J. Maxx Can Embrace Omnichannel Shoppers

| Tom Caporaso

T.J. Maxx and other brick-and-mortar merchants trying to transition into omnichannel retailers can benefit from the lessons of all those stores that came before them. To help these retailers in their efforts, we offer the following guidelines.

Amazon Opens First Contact Center in Kentucky

| Erin Lynch

Amazon has opened an 80,000 square-foot contact center in Kentucky this month and while the customer service center is the first of its kind there, it joins four other fulfillment centers across the Bluegrass State.