Camping World Holdings Inc. Acquires Erehwon Mountain Outfitter

| MCM staff

Camping World Holdings, Inc. a network of RV-centric and outdoor retail locations announced plans to purchase Erehwon Mountain Outfitter, a Midwest specialty retailer of outdoor gear and apparel. Here is how the acquisition between these two companies allows Camping World to further their commitment to omnichannel.

The Future of Augmented Reality and Online Shopping

| Dennis Williams

The rapid evolution of ecommerce has allowed retailers to think outside the box when it comes to providing customers a memorable shopping experience. One such way is through augmented reality, which is changing the way shoppers are shopping online. Here is what you need to know about augmented reality and what it could mean for your business.

Holiday Digital Shopping Dominated 2017: Here’s Why

| Rick Kenney

This year, shoppers pulled their holiday digital spending earlier than ever, marking a massive shift. Instead of waiting for Black Friday and Cyber Monday deals to hit, they started the Wednesday before Thanksgiving to get a jump on holiday shopping and that momentum carried on throughout the weekend.

Toys “R” Us Inc. Reports Disappointing Third Quarter

| Daniela Forte

Toys “R” Us Inc., reported a not so stellar third quarter. Net sales were $2.018 million, a decrease of $89 million compared to 2016. Here is what the CEO Davide Brandon had to say about the third quarter and what the company plans as it moves ahead.

Amazon Expands Free Same-Day, Next-Day for Prime Members

| Mike O'Brien

Continuing in perpetual motion mode, Amazon has expanded the number of cities and towns offering free same-day and next-day delivery for Prime members from 5,000 to 8,000, while also leveraging its Best Buy acquisition and new bookstores in an all-out holiday season assault.

Birchbox Upgrades Mobile App to Increase Upsell, Engagement

| Daniela Forte

In an effort to increase upsell to its most loyal customers, Birchbox has revamped its mobile app after looking at the metrics and finding some of its most engaged customers were using it. Learn about some of the app features that offer a more personalized experience for the subscription service’s mobile customers.

Hacking Productivity Across a Dispersed Ecommerce Team

| Isaac Kohen

Ecommerce customers expect 24×7 service across email, chat, call, and social media. Online shopping today means your customers can be anywhere and reach out to you at any time with questions about a purchase, shipping or credit card issues. Here are a few tips that will help keep communication open between the customer and retailer.

Don’t Get Left in Amazon’s Dust. Learn How to Adapt

| Jim Doherty

Considering that the average American spends almost half their day tied to a screen, it’s no surprise they start their shopping journey online. Here are some helpful tips to consider that will prevent you from ending up getting eaten for lunch by Amazon.