Consumer Expectations Rise with Websites and Apps

| Daniela Forte

Today, consumers are more demanding when it comes to the way they expect a website or app to work. In fact, they will leave a site if it doesn’t meet their criteria. This infographic by Apica reveals what customers expect and what they will find disappointing when it comes to a website or app.

Alexa, Order Me Browserless Commerce

| Greg Zakowicz

Voice assistants appear to be poised to be the next big thing. After all, outside of emojis, speech is the most natural way to communicate. See what voice ordering means when it comes to browsing for items today.

Why Subscriptions are the Future of B2B

| Bob Moore

The subscription economy has taken commerce by storm. From music and television to beauty and groceries, consumers have grown comfortable with storing their credit cards on file to receive products and services from brands they love on a recurring basis. Here is how B2B brands can secure customer loyalty for the long-term.

Why Would a Brand’s Website Not Sell Any Products?

| Tod Yazdi

There are many brands that have a robust site to interact with consumers, but then push the actual buying experience to another digital marketplace. Here is what you need to know about selling products on your own website.

Walmart Enters Voice Ordering Fray with Google Partnership

| Mike O'Brien

Walmart is jumping with both feet into voice-directed ordering through a partnership with Google that will let customers place voice orders through the Google Home system and have them fulfilled and delivered as part of the Google Express marketplace and delivery network. See what else the deal entails, and the one major way that Walmart has it all over Amazon’s Alexa.

How to Add AI into the B2B Ecommerce Mix

| Chad Caswell

In April of 2017 Forrester released a report predicting a 300% growth in investments this year for artificial intelligence (AI) compared to 2016. Here are several key ways AI will drive significant value in the near future for B2B commerce.

Parents Lagging with Back-to-School Shopping

| MCM Staff

The National Retail Federation reported that only 13 of parents have completed all their shopping while 23% had not started at all. See what other trends are expected this back-to-school season.

Macy’s Inc., Announces New President and Restructuring Plans

| MCM Staff

Macy’s, Inc. announced several changes intended to improve the company’s performance, including the hiring of Hal Lawton as president, the creation of a single simplified merchandising organization and an enhanced focus on the company’s data analytics capabilities. See how these plans will shift Macy’s business.