How Asics Combated Online Journey Hijacking

| Daniela Forte

Online journey hijacking hurts the customer experience, impacting conversion rates and brand equity.
Find out how Japanese sports apparel and footwear giant Asics tackled this growing problem, increasing conversion rates, decreasing cart abandonment and adding $1 million in incremental sales.

Two Years In, Retailers Struggle to Fight Fraud Post EMV

| Tom Byrnes

It’s been two years since the EMV liability shift put merchants on the hook for any losses to online fraud. New data from Javelin Strategy & Research and Vesta Corp. suggests ecommerce fraud headaches for American retailers will be far worse than anything their foreign counterparts could have imagined.

Overcoming 5 Key Cross-Border Fraud Issues

| Tom Donlea

Serving customers in new global regions is an exciting venture for any ecommerce business, but it can be a large undertaking for the fraud team. Here are five major identity and fraud issues businesses face when going international, and how you can overcome them.

The Roadmap to a Trustworthy Ecommerce Site

| Daniela Forte

Is your ecommerce site trustworthy? There are several ways retailers should make sure they can provide a safe environment for customers. Here is a breakdown of places where your customers may have concerns, and how you can make them feel safe from beginning to end.

Customer Experience Remains Top Priority for Retailers

| Daniela Forte

Some of the top ecommerce initiatives retailers are tackling in the second quarter are centered on the customer experience. This study by SLI Systems highlights what retailers are focusing on as their top initiatives before the peak holiday season.

Global Ecommerce Fraud – Are Your Customers Real?

| Yursil Kidwai

Ecommerce brings many opportunities to quickly reach more customers nationwide and across the globe. It also brings risks that include domestic and international fraud. Here are 4 tips that can help you substantially reduce your global ecommerce fraud risk.