Google, Facebook, Instagram, Whatsapp Face GDPR Related Lawsuits

| Mike O'Brien

The ink was barely dry on the European Union’s new General Data Protection Regulation (GDPR) when a European privacy advocate sued Google, Facebook and Facebook-owned Instagram and Whatsapp, claiming they violated the regulation by using “forced consent” practices to obtain consumer data.

Over a Quarter of Organizations Worldwide Not Ready for GDPR Compliance

| Mike O'Brien

More than a quarter of organizations globally are not prepared to comply with the European Union’s new General Data Protection Regulation (GDPR), which went into effect May 25, according to a survey conducted by SAP Hybris. See what else the survey revealed about compliance efforts, or lack thereof, as the major directive impacts the use of customer data worldwide.

How Asics Combated Online Journey Hijacking

| Daniela Forte

Online journey hijacking hurts the customer experience, impacting conversion rates and brand equity.
Find out how Japanese sports apparel and footwear giant Asics tackled this growing problem, increasing conversion rates, decreasing cart abandonment and adding $1 million in incremental sales.

Two Years In, Retailers Struggle to Fight Fraud Post EMV

| Tom Byrnes

It’s been two years since the EMV liability shift put merchants on the hook for any losses to online fraud. New data from Javelin Strategy & Research and Vesta Corp. suggests ecommerce fraud headaches for American retailers will be far worse than anything their foreign counterparts could have imagined.

Overcoming 5 Key Cross-Border Fraud Issues

| Tom Donlea

Serving customers in new global regions is an exciting venture for any ecommerce business, but it can be a large undertaking for the fraud team. Here are five major identity and fraud issues businesses face when going international, and how you can overcome them.

The Roadmap to a Trustworthy Ecommerce Site

| Daniela Forte

Is your ecommerce site trustworthy? There are several ways retailers should make sure they can provide a safe environment for customers. Here is a breakdown of places where your customers may have concerns, and how you can make them feel safe from beginning to end.