As Amazon continues to encroach on the office supply market and offers speedy service in a growing number of urban markets, Office Depot is launching same-day delivery on Aug. 28 in Atlanta and Los Angeles, followed by Miami/Fort Lauderdale on Sept. 6. It has some catching up to do with rival and would-be merger partner Staples.
The U.S. Postal Service, as it has for years, reported an overall loss in the second quarter due to declining mail volume and ongoing pension obligations, while its parcel delivery business continues to grow by double digits. See what else came out of the results, and how moves by major carriers may affect its parcel business.
UPS recently announced it was adding Saturday pickup and delivery for its ground division, initially in 15 markets and expanding to 4,700 U.S. cities and towns by the busy holiday season, and to 5,800 locations next year. Multichannel Merchant talks with Jerome Roberts, vice president of marketing for UPS, about the rationale for the expanded service and its implications.