Amazon Key Allows In-Home Deliveries When You’re Out

| Mike O'Brien

Right on the heels of Walmart’s September announcement of an in-home grocery delivery service being tested in New York City, Amazon has come out with its own offering allowing drivers to enter homes and drop off items under the watchful eye of a new Amazon smart connected camera – all tied to Alexa.

Northwest Research Inc. Acquired by FedEx

| Mike O'Brien

FedEx announced it has acquired inventory management provider Northwest Research, adding technology to help with its ecommerce fulfillment capabilities. The companies said Northwest will provide “new approaches to inventory management issues, including specialized research to maximize successful outcomes for challenging shipments.”

SpaceX Says, Same-Day Delivery Is So Last Week

| Mike O'Brien

Jeff Bezos and the innovation teams at Amazon seem to have cornered the market on far-out ideas that push the envelope for ecommerce distribution, from delivery drones to blimp warehouses to even an undersea DC. That is, until Elon Musk and his hardy band of rocketeers at SpaceX came along and shot the moon – or Mars.

Radial Assets Seen As Complementary to bpost

| Mike O'Brien

An executive with bpost cross-border unit Landmark Global said it will be able to help customers of new sister company Radial expand into markets in Europe and Asia, while Radial can provide a range of value-added ecommerce and omnichannel services for bpost’s customers in those same markets.

Target Offers Voice Shopping, Two-Day Delivery with Google Express

| Mike O'Brien

Target is significantly expanding its partnership with Google, offering customers voice-directed ordering through a Google Home device or an Android TV – and two-day delivery nationwide via Google Express. The company will also soon offer voice ordering through Android phones and iPhones.

FedEx Expands Same-Day Delivery to 30 U.S. Markets

| Mike O'Brien

Ahead of the holiday season, FedEx has expanded same-day delivery service to 1,800 cities in 30 regional markets through its FedEx Office division. The deliveries are made by uniformed FedEx drivers in branded vehicles, and the service includes a mobile app to track delivery status including alerts on estimated arrival time.

Amazon Reportedly Testing Local Delivery from Merchant DCs

| Mike O'Brien

Once again raising the specter of cutting out more business to UPS and FedEx, Amazon is reportedly testing a program that involves making local deliveries from the warehouses of retailers selling on its marketplace. See what the move entails, and what else Amazon has been doing to beef up its logistics and delivery capabilities.

8 Ways to Improve First-Time Success in Last-Mile Delivery

| William Salter

According to online retail association IMRG the cost of goods from failed ecommerce deliveries is over $1 billion annually in the U.S. alone. So how can you improve first-time delivery success? Here are 8 ways you can help ensure that customers get their order on time the first time and consistently thereafter.

Walmart Tests New In-Home Grocery Delivery

| Daniela Forte

Marc Lore, Walmart’s head of ecommerce for the U.S., talked about the company’s testing of in-home grocery delivery during a keynote presentation at, the latest in a string of disruptive moves by the big-box giant as it battles head-to-head with Amazon. See what Lore had to say about the new offering and how he views its potential for expansion.