UPS Talks About its New Saturday Ground Pickup, Delivery

| Mike O'Brien

UPS recently announced it was adding Saturday pickup and delivery for its ground division, initially in 15 markets and expanding to 4,700 U.S. cities and towns by the busy holiday season, and to 5,800 locations next year. Multichannel Merchant talks with Jerome Roberts, vice president of marketing for UPS, about the rationale for the expanded service and its implications.

UPS Tests Drone Delivery in Florida

| Mike O'Brien

UPS recently conducted a successful drone delivery test to a home in a rural area outside Tampa, FL, launching it from the top of a delivery truck. The drone was from electric truck and drone developer Workhorse Group. See what other drone projects UPS has in the works, how it is working with the FAA and how it sees the future of drone delivery.

7 Ways to Control Parcel Shipping Costs

| Tim Parry

Giant omnichannel players such as Walmart, Bed Bath & Beyond, Pier 1 Imports and Target have lowered their free-shipping thresholds to better compete with Amazon. Here are how merchants of all sizes can look into their operations for ways to control their shipping costs.

Same Day Delivery An Opportunity Area for Retailers vs. Amazon

| Mike O'Brien

Same day delivery represents an opportunity area for retailers as delivery partners can make it a reality across a wider swath of the country than Amazon, which covers 27 U.S. markets at present, according to a new report from L2. See what other insights the report uncovered, including consumer expectations for fast shipping and how one major retailer is pivoting to the new reality.

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USPS Pulling Operations Out of Staples

| Mike O'Brien

Three years after it had begun, the U.S. Postal Service is ending its relationship with office supply chain Staples, pulling its beleaguered Staples-staffed service centers out of the stores by early March amid labor pressure and a labor board ruling upholding an earlier court order.

power shopper

Meeting the Expectations of Today’s High-Tech Shopper

| Daniela Forte

Are consumers who shop for high-tech devices like laptops, tablets and related accessories different than the average shopper in terms of purchasing behavior and preferences? A study by UPS takes a look at the behaviors and preferences of the high-tech shoppers.