MCM CommerceChat podcast

Ecommerce Operations Software: After the Go Live

| Mike O'Brien

After a major software implementation, how do you deal with issues that inevitably crop up? Katie Langrock, VP of Operations at Vermont Teddy Bear and a panelist on this topic at Ecommerce Operations Summit 2021 (Aug. 17-18, Gaylord Opreyland, Nashville), talks about her team’s ERP journey in this MCM CommerceChat podcast.

MCM CommerceChat podcast

Rolling With the Changes, Meeting New Demand at Tractor Supply

| Mike O'Brien

As the pandemic settled in, many were looking to escape urban environs and get back to the land. Letitia Webster, Tractor Supply’s SVP of ecommerce, omnichannel and MDM, and a keynote at Ecommerce Operations Summit (Aug. 17-18, Nashville) talks about how her team met this new demand and improved processes along the way.

MCM CommerceChat podcast

Driving Toward Interoperability for Warehouse Robots

| Mike O'Brien

There has been a steady proliferation of autonomous mobile robot makers. This while demand has grown for AMRs in order fulfillment, as ecommerce booms and labor is tight. But can different warehouse robots play nice together? Two members of a standards group explain how it’s happening in this MCM CommerceChat podcast.

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Fetch Robotics Acquired By Zebra for $290M

| Mike O'Brien

Zebra Technologies, a provider of hardware and software for warehouse fulfillment and inventory management, has acquired Fetch Robotics for $290 million, after an initial investment and partnership. Zebra saw a good fit between its workflow software and inventory/pick management devices and Fetch’s AMR capabilities.

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ShipBob Raises $200M, Joins Growing Unicorn Club

| Mike O'Brien

ShipBob, a provider of software and services to optimize shipping for ecommerce companies, has raised $200 million in a new funding round, pushing its valuation over the $1 billion mark in a crowded unicorn field as it looks to expand globally and support customers as they add new channels.

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WMS Add-On Modules: Maximizing the Benefits

| Brian Barry

As you select a new WMS for your ecommerce fulfillment operation, it’s clear not all are created equal in terms of core functionality. WMS add-on modules are typically available to extend the core system with additional functions. You need to not only understand the benefits of the add-on but also how it affects the TCO and ROI.

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Ecommerce Operations Summit Strikes the Right Notes in Music City

| Mike O'Brien

Ecommerce Operations Summit 2021 is back live, at the Gaylord Opreyland in Nashville on Aug. 17-18, and the team at Multichannel Merchant has a great event on tap to help operations and fulfillment professionals keep on top of key industry trends and address the challenges of a disruptive time. Read on for some program highlights.

MCM CommerceChat podcast

Relaxing of Amazon FBA Storage Rules, Explained

| Mike O'Brien

Amazon has revoked the 200-unit limit for new FBA sellers and changed how it assesses sellers’ storage limits. New sellers can start with 500-1,000 units depending on their storage type. It also now subject all sellers to new restock limits. Eytan Wiener, CEO of Getida and a former Amazon power seller, helps us break down the changes.

MFCs: Ecommerce Orders Cheaper, Within Hours

| Brian Barry

With labor costs increasing, parcel shipping becoming more expensive and carriers struggling to support peak volumes, companies are implementing new strategies with micro fulfillment centers or MFCs. The concept is not new and they’re not for everyone, but it’s worth assessing how it might fit into your fulfillment network strategy.

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Amazon Consumer Head Asked for Special Union Vote Mailbox

| Mike O'Brien

Dave Clark, CEO of Amazon’s consumer business, was behind efforts to ask the U.S. Postal Service to install a special temporary ballot mailbox outside the company’s Bessemer, AL fulfillment center where a union vote was taking place, numerous outlets reported. The NLRB is hearing testimony as part of a union challenge to the vote.