Avoid Winter Warehouse Woes with Peak Holiday Season Planning

| Chris Anton

In the midst of the dog days of summer are the times to be thinking and planning for the winter holidays. With the right plan and tools in place for your warehouse, you can deliver on growing consumer demands. Here are some important factors to consider when priming your warehouse systems for peak holiday season.

Amazon Offers Instant Pickup in Five Cities

| Mike O'Brien

Not to be outdone by Target’s attention-getting news of its pending Grand Junction acquisition to bolster its same-day delivery efforts, Amazon announced a new Instant Pickup program that lets customers grab “essential” items at locker facilities in five cities in two minutes or less.

8 Things to Know About Voice Picking Technology

| Brian Barry

When it comes to applying voice technology, and in particular voice picking, there are many benefits to a warehouse operation. To help you get there, here are 8 considerations to improve your planning as you look to move up to a voice-driven system.

Peak Season Summit: A Chance to Fine-Tune Your Strategy

| Mike O'Brien

Depending on your business, peak season can make up a third or more of your yearly sales. So how well you execute in that brief period is crucial to your success. But never fear: Multichannel Merchant’s Peak Season Summit 2017, a virtual event to be held this Thursday, Aug. 3 from 11 a.m. to 2 p.m. EST., will be loaded with insights and best practices from merchant practitioners.

5 Ecommerce Logistics Predictions for 2017

| Jake Rheude

Major breakthroughs in technology are allowing for the possibility of expedited delivery, higher efficiency, greater accuracy and – most importantly for supply chain logistics – lower costs than ever before. See some predictions for ecommerce logistics in 2017.

5 Steps to Fine-Tune Peak Holiday Season Fulfillment

| Jeff Jones

Did you spend the 2016 peak holiday season struggling with inaccurate orders, delayed shipments and dissatisfied customers? If so, improving fulfillment operations is likely to be at the top of your priority list this year. Here is a blueprint for achieving optimal holiday fulfillment performance.

5 Common Customer Service Failures

| Sam Flanders

Companies with the highest levels of customer satisfaction always carry their goal of customer service perfection into the distribution center. It is too easy to think of the distribution center as an operation completely separated from the customer. And companies that do this do so at their own peril.

How to Prevent Fraud in Buy Online Pickup in Store

| Tom Donlea

While buy online pickup in store has become a popular tactic for omnichannel retailers, fraudulent transactions are approximately three times more likely to occur, To combat this risk, it’s imperative to take proactive steps. Here are some ways to reduce the fraud risk associated with BOPIS.

Using RFID for Omnichannel Fulfillment Success

| Anurag Nagpal

While retailers tested RFID technology in the supply chain over a decade ago, the landscape is much different now. It enables visibility and efficiency in supply chain operations. Here are 5 ways RFID technology is making a difference in omnichannel fulfillment.

12 Qualities of a Great Inventory Planner

| Paul Angelos

Inventory Planning Sometimes Seems Like a No-Win Proposition. Too much or not enough, each scenario has a serious impact on a business’ reputation and efficiency. Here are several qualities of a successful inventory planner.