BFGoodrich Taking Tire Sales Online

| Tim Parry

BFGoodrich Tires will launch an online tire purchasing program in September. Here’s a look at the BFGoodrich.com launch, and how consumers will be able to purchase tires from the manufacturer.

ecommerce fulfillment, direct-to-customer fulfillment, distribution center, ecommerce fulfillment center, operations and fulfillment

What is Employee Turnover Costing Your DTC Fulfillment Operations?

| Curt Barry

How much does absenteeism and employee turnover cost your DTC fulfillment operations? How do you stack up? To identify the problems, do you have formalized reporting statistically of employee absenteeism and turnover? As you research your turnover rate, here are some key points to take into consideration.

Fulfillment Efficiency, Inventory Visibility Up Chubbies Experience

| MCM Staff

Chubbies, a San Francisco-based lifestyle apparel brand, was looking to reduce its manual fulfillment processes and increase inventory visibility in order to drive order accuracy and customer satisfaction. See how Stitch Labs increased Chubbies’s operational efficiency and improve inventory accuracy, increasing customer satisfaction.

UPS Continues Efficiency Push as Revenue, Profit Grow in Q2

| Mike O'Brien

UPS is continuing to push for increased efficiency through hub automation projects and its ORION route optimization system. The company reported Q2 revenue growth of 3.8% to $14.63 billion, with profit up 3.2% to $1.27 billion. Its ecommerce business is on pace to grow faster than expected through the end of the year, officials said, based on strength in U.S. consumer spending.

SMB Ecommerce Shippers Diversifying Carrier Services

| Mike O'Brien

SMB online retailers are using multiple carriers to get better pricing and eliminate the risk of keeping all their eggs in one basket, according to a new study from Accenture. See what carrier capabilities are most critical to them, and what they’re looking for in terms of cross-border services.

What do Shoppers Really Want From In-Store Pickup?

| MCM Staff

A new study from Bizrate Insights, a division of Connexity, shows that 31% of online buyers have used in-store pick-up in the past year with 13% saying they have considered abandoning a purchase because in-store pick-up wasn’t offered.