UPS 4.9% General Rate Increase to Take Effect Dec. 26

| Mike O'Brien

UPS has announced its annual general rate increase for 2017, an average of 4.9% that goes into effect on Dec. 26. Other changes will be announced Nov. 18. See what else has changed in UPS rates and what this means in terms of its competition with FedEx.

PulseTV Sees Shipping Performance Gains

| Mike O'Brien

PulseTV, an online and catalog seller of discounted home goods, electronics and other products, has seen shipping performance gains by using OSM Worldwide. See how the merchant has been able to save money, improve service levels and cut down on customer service calls.

Abercrombie to Close 60 Stores as Q2 Sales Decline

| Mike O'Brien

As it struggles to woo more 20-something shoppers and faces fast-fashion competition, Abercrombie & Fitch announced plans to close 60 U.S. locations. Omnichannel and DTC were bright spots in a tough Q2, with DTC now representing 23% of sales. See what executives said about efforts to tweak its brand positioning and improve results.

American Eagle Seeing Benefits with Omnichannel DC

| Mike O'Brien

American Eagle Outfitters has improved performance at its omnichannel DC by pooling DTC and ecommerce inventory in an “all active” processing environment. See what benefits the company has seen in peak season and throughout the year since the facility went all-omnichannel last year.

BFGoodrich Taking Tire Sales Online

| Tim Parry

BFGoodrich Tires will launch an online tire purchasing program in September. Here’s a look at the launch, and how consumers will be able to purchase tires from the manufacturer.

ecommerce fulfillment, direct-to-customer fulfillment, distribution center, ecommerce fulfillment center, operations and fulfillment

What is Employee Turnover Costing Your DTC Fulfillment Operations?

| Curt Barry

How much does absenteeism and employee turnover cost your DTC fulfillment operations? How do you stack up? To identify the problems, do you have formalized reporting statistically of employee absenteeism and turnover? As you research your turnover rate, here are some key points to take into consideration.

Fulfillment Efficiency, Inventory Visibility Up Chubbies Experience

| MCM Staff

Chubbies, a San Francisco-based lifestyle apparel brand, was looking to reduce its manual fulfillment processes and increase inventory visibility in order to drive order accuracy and customer satisfaction. See how Stitch Labs increased Chubbies’s operational efficiency and improve inventory accuracy, increasing customer satisfaction.